Ccaas Java Engineer - Need Only W2 Candidates

Job Role: Java Engineer- Need Only W2 Candidates

Location: Sunrise,FL requires locals

Must have: Experience 4 Years

Skills:CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot,Kafka, AI/ML(Sarima/Prophet), Release Management(Maven/Git)

Responsibilities

1.8 years of commercial software development

experience.

• Proficient in developing and hosting solutions
  
  

using Java, Python in cloud platforms, preferably GCP.

• Design and implement scalable CCaaS and IVA
  
  

solutions leveraging leading Cloud and enterprise conversational AI / customer

service solutions including conversational IVR design, NLU/NLP modeling, intent

and flow orchestration, webhook integrations, speech-to-text/text-to-speech.

• Architect secure, resilient cloud infrastructure
  
  

on major cloud services provider using services such as GKE, Cloud Run, Cloud

Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design,

encryption, multi-region high availability, and Infrastructure as Code

(Terraform) to support enterprise-grade customer experience platforms.

Architect, implement, and optimize CCaaS

solutions, including ACD (Automatic Call Distribution), skills-based routing,

dialer, omnichannel capabilities, and campaign management, ensuring scalable,

secure, and compliant contact center operations.

Have experience in leading integrations and

migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI

integrations, webhooks, SIP/WebRTC, security configuration, and transition from

legacy contact center platforms to Cloud based solutions.

Experience with Agile development, Continuous

Integration, and Continuous Delivery, including working knowledge of various

tools in the CI/CD pipeline (using Maven, Salt, Git, Jenkins), DevOps and

Observability.

Experience in designing & developing API,

services, Micro services-based architecture using frameworks like Spring Boot

or Vertx.

Hands on experience with Kafka, Relational,

and/or NoSQL databases.

• Experience
  
  

in Architecture design and modeling should possess strong skills in designing

and modeling complex systems and architectures.

• Understanding
  
  

of data structures, algorithms, design patterns, web technologies (HTTP,

Apache) and familiarity with Unix/Linux

• Strong
  
  

understanding of cloud security architecture, Encryption and OAuth.

• Looks
  
  

proactively beyond the obvious for continuous improvement opportunities.

• Leadership
  
  

and communication: lead teams and collaborate with stakeholders, so strong

Leadership And Communication Skills Are Essential.

• Excellent
  
  

communication skills, with the ability to influence at all levels across

functions, from both technical and non-technical perspectives alike.

Qualifications

Nice to have: CI/CD; Maven; Jenkins; Git (GitHub, GitLab, BitBucket, SVN); SQL; RDBMS; API; Kafka; Java; GCP

Good knowledge with Unix/Linux,

Good understanding of data structures, algorithms and design patterns

Skills: ccaas/cti/crm, iva, ivr,,ai/ml(sarima/prophet),kafka