Client Relations Associate

The Client Relations Associate acts as a key liaison between the company and its clients, ensuring client needs are consistently met with efficiency and professionalism. The Client Relations Associate is responsible for building lasting client relationships, resolving concerns, and contributing to a high level of customer satisfaction. A successful Client Relations Associate thrives in a fast-paced environment and demonstrates excellent communication and problem-solving skills.

Key Responsibilities of the Client Relations Associate

• The Client Relations Associate initiates regular communication with clients to assess their ongoing needs.
• The Client Relations Associate resolves client inquiries and issues with professionalism and urgency.
• The Client Relations Associate supports the sales team by identifying opportunities for additional services and client growth.
• The Client Relations Associate collaborates with internal departments to fulfill client expectations and deliver seamless service.
• The Client Relations Associate accurately documents all client interactions and provides regular updates to team leadership.

Qualifications for the Client Relations Associate

• The Client Relations Associate must have a high school diploma or equivalent; a bachelor's degree is preferred.
• The Client Relations Associate should have 1–3 years of experience in client relations, customer service, or a similar field.
• The Client Relations Associate must possess excellent written and verbal communication skills.
• The Client Relations Associate should demonstrate strong organizational skills and the ability to multitask.
• The Client Relations Associate must be proficient in Microsoft Office and comfortable with CRM tools.

Preferred Attributes for the Client Relations Associate

• A proactive and client-focused mindset is essential for a Client Relations Associate.
• A successful Client Relations Associate is detail-oriented and dependable.
• The Client Relations Associate should be comfortable working independently and as part of a team.

Benefits for the Client Relations Associate

• The Client Relations Associate receives a competitive compensation package and potential bonuses.
• The Client Relations Associate is eligible for comprehensive health, dental, and vision insurance.
• Paid time off, holidays, and opportunities for advancement are included for the Client Relations Associate.
• The Client Relations Associate may benefit from flexible scheduling and ongoing training support.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $20 - $24