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Office Assistant / Biller - Mental Health Practice

MedXpress Healthcare Practice Solutions
Tampa, FL Full Time
POSTED ON 3/28/2025 CLOSED ON 4/6/2025

What are the responsibilities and job description for the Office Assistant / Biller - Mental Health Practice position at MedXpress Healthcare Practice Solutions?

We are looking for a biller that can also do some Front Office work.

Essential Duties and Responsibilities:

  • Manage patient demographics, patient financial accounts and filing claims within our billing software; we use Simple Practice and Advanced MD (experience with these software platforms is preferred but not necessary)
  • Verify patient insurance benefits
  • Manage patient and insurance A/R
  • We strive to maintain a smooth running office; perfect attendance is desired - our front office is vital to the operation and must be reliable
  • Collect copays, coinsurance and or deductibles at the time of service per the Verification of Benefits
  • Review upcoming appointments to ensure all required patient forms are up to date, signed and in the patient chart prior to providing service; make every effort to have the forms completed before the first visit.
  • Ensure copies of identification and insurance cards are in the chart for all patients
  • Manage clinician schedules as required
  • Within the limits of your role, work to minimize late cancels and no shows and do your best to collect when it does happen
  • Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information
  • Respond to tasks in a timely manner
  • Protect patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended

Skills:

  • Attention to detail in all aspects of the job is absolutely required
  • Billing experience is necessary
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Strong aptitude for excellent customer service
  • Proficiency in English (oral and written)
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma

*Compensation based on experience

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 12 – 18 per week

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Tampa, FL 33629

Salary : $15 - $18

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