What are the responsibilities and job description for the Office Assistant / Biller - Mental Health Practice position at MedXpress Healthcare Practice Solutions?
We are looking for a biller that can also do some Front Office work.
Essential Duties and Responsibilities:
- Manage patient demographics, patient financial accounts and filing claims within our billing software; we use Simple Practice and Advanced MD (experience with these software platforms is preferred but not necessary)
- Verify patient insurance benefits
- Manage patient and insurance A/R
- We strive to maintain a smooth running office; perfect attendance is desired - our front office is vital to the operation and must be reliable
- Collect copays, coinsurance and or deductibles at the time of service per the Verification of Benefits
- Review upcoming appointments to ensure all required patient forms are up to date, signed and in the patient chart prior to providing service; make every effort to have the forms completed before the first visit.
- Ensure copies of identification and insurance cards are in the chart for all patients
- Manage clinician schedules as required
- Within the limits of your role, work to minimize late cancels and no shows and do your best to collect when it does happen
- Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information
- Respond to tasks in a timely manner
- Protect patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
Skills:
- Attention to detail in all aspects of the job is absolutely required
- Billing experience is necessary
- Hands on experience with office machines (e.g. fax machines and printers)
- Strong aptitude for excellent customer service
- Proficiency in English (oral and written)
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma
*Compensation based on experience
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 12 – 18 per week
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Tampa, FL 33629
Salary : $15 - $18
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