Durable Medical Equipment Technician/Ortho Tech

Functions:   

Under the direction/supervision of the clinical manager, clinical director and physicians, provides overall DME, casting, and splinting services as needed in the treatment of patients and contributes to the overall orderliness and cleanliness of the unit. 

Duties: 

Contributes to the achievement of excellence in health care to fulfill the mission of the unit.

Exhibits strong customer service skills in daily interaction with the public, patients, staff and physicians in the performance of job duties.

Fit patients with all braces, ambulatory aids & splints

Ensure all surgical patients have the required DME before their date of surgery by contacting pre-surgical patients and arranging for the measurement and dispensing of the ordered DME.

Coordinates the order of bone stimulators, CPMs, ROMTech, Dynasplint, JAS Splint etc.

Train patients in the application, removal and care of the dispensed DME

Reinforces patient education regarding body mechanics and limitations

Maintains computerized inventory of DME at each site and coordinate inventory ordering and transfer between sites

Unlock and lock injection cabinets, iPad cabinet, and DME closet at the beginning and end of each day.

Input necessary office supplies into McKesson and Henry Schein for approval.

Stay updated on any changes to regulations affecting DME documentation and ensures all DME staff are kept informed of any process changes

Performs monthly checks on AED equipment and documents in online system.

Coordinates PRP Injections with physicians, patients and vendors

Casting and splinting patients as ordered

Meet with equipment reps to ensure best pricing and most current equipment.

Clean and sterilize equipment daily. Perform monthly autoclave maintenance.

Monitor the temperature of the medication refrigerator each morning.

Provides for patient's comfort, safety and privacy

Participates in planning and evaluation of patient care by communicating all information pertinent to the patient's status.

Provides support to professional staff in the evaluation and treatment of patients.

Provides patient care during clinic visits per policies and procedures.

Place patients in rooms, obtain chief complaint, medical history and any additional information needed by the physician.

Aide physician as needed in post-op dressing changes.

Is knowledgeable of and initiates emergency procedures and CPR as necessary.

Stock examination rooms with equipment, supplies and other necessities. Ensure orderliness of the examination/treatment rooms and clinical area.

Utilize computer software programs, as needed, to communicate and understand patient needs (i.e.; scheduling, EMR, inventory, etc)

Lifting and ambulate as needed to take care of and access patients, maintaining patient flow

Reports all necessary information and/or unusual occurrences in accordance with established policies and procedures.

Participates in department's Performance Improvement activities.

Serves productively and/or participates on committees and/or in staff meetings.

Participates in staff development and educational activities.

Participates in data collection.

Follows all Federal and State guidelines in accordance with patient privacy (HIPAA), OSHA, etc. as applicable.

Assists patients in preparation for medical exams and/or procedures. Keeps patients comfortable during waiting time.

Understands and adheres to OrthoMD’s policies and procedures

All other duties as assigned

Required Education & Experience:

High School Diploma or equivalent required.
DME Certification preferred.
A degree in kinesiology or sports medicine; a Certified Athletic Trainer, a Certified Orthotic Fitter or a Certified Orthopedic Technologist preferred.
Experience with applying and removing casts preferred.
Experience in the administration of fitting of braces, boots, and splints.

Competencies/Required Skills & Abilities:

Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience.
Required to be proficient in Windows based office technologies (e.g., Word, Excel).
Thorough knowledge of Medical Terminology and EHR systems.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands:

Must be able to sit for long periods of time and lift up to 50 pounds.
Must be able to use appropriate body mechanics when making necessary transfers and helping patients with exercises.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Some heavy lifting, pushing, and pulling exerted regularly throughout a standard work shift.
Adequate hearing to perform duties in person and over telephone.
Requires hand-eye coordination and manual dexterity needed to operate a keyboard, medical equipment, fax machine, scanner, photocopier, and telephone. 
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.
Requires exposure to communicable diseases, bodily fluids, medicinal preparations, and other conditions common to a clinical environment.