Sales Associate

About Us:
At Medusa Body Piercing, we are passionate about helping customers express their unique style through body piercings. As a leading provider in the body piercing industry, we offer an extensive selection of high-quality jewelry and pride ourselves on delivering exceptional customer service in a clean, professional, and welcoming environment. We’re looking for an enthusiastic and dedicated Retail Associate to join our team, share our commitment to outstanding service, and help create a memorable experience for every customer.

Position Overview:
The Retail Associate plays a key role in providing customers with the highest level of service, assisting them with their jewelry and body piercing needs, and maintaining the overall operations of the store. You will work closely with our team to ensure the store is organized, inventory is well-stocked, and customers receive the best experience possible. This role offers opportunities to learn about body piercing, jewelry, and the industry, with the chance for growth within the company.

Key Responsibilities:

• Customer Service Excellence: Greet customers in a friendly, professional manner. Provide knowledgeable assistance on body piercings, jewelry options, aftercare products, and more. Help customers select jewelry that suits their individual style.
• Sales and Upselling: Drive sales by promoting jewelry, piercing services, aftercare products, and other store items. Upsell products based on customer needs and preferences, meeting or exceeding sales targets.
• Store Organization and Inventory Management: Maintain an organized, clean, and visually appealing store. Help with stocking jewelry, products, and supplies, ensuring shelves and displays are tidy and well-stocked.
• Store Maintenance and Safety: Follow all safety and sanitation procedures to maintain a clean, sterile environment.
• Point-of-Sale (POS) and Cash Handling: Process customer transactions accurately using the POS system, handle cash, credit card payments, and provide receipts. Ensure that cash drawers are balanced and accurate at the start and end of each shift.
• Product Knowledge and Education: Stay informed about new products, jewelry trends, and body piercing services. Educate customers about piercing aftercare, jewelry types, and healing processes.
• Collaboration and Teamwork: Work closely with other team members to ensure smooth store operations. Assist with daily tasks such as cleaning, organizing, and managing customer flow.

Qualifications:

• Experience: Previous retail or customer service experience, ideally in a jewelry, fashion, or body piercing setting. Piercing knowledge is a plus but not required.
• Customer-Oriented: Strong communication skills and the ability to provide a positive, friendly experience for customers.
• Attention to Detail: An eye for detail and quality when assisting customers and organizing products.
• Physical Requirements: Ability to stand for extended periods, lift up to 25 pounds, and perform light cleaning and stocking duties.
• Team Player: Ability to collaborate with team members and work in a fast-paced environment.
• Flexibility: Willingness to work evenings, weekends, and holidays as required.

Employee Benefits:

• Employee Discounts: Enjoy generous discounts on all jewelry and piercing products, allowing you to express your style and save on your favorite items.
• 401(k) Retirement Plan: Take advantage of our 401(k) plan to help you prepare for your future. We offer a company match to ensure your retirement savings grow.
• Profit Sharing: Participate in our profit-sharing program, where employees share in the company’s success. Your contributions help drive the business forward, and you’ll benefit from that success.
• Training and Development: Receive training in the body piercing industry, product knowledge, customer service, and retail operations. There are opportunities for growth and career advancement within the company.

Paid Training:

• Yes

Management:

• Store Manager
• Assistant Manager

Typical end time:

• 9PM

Typical start time:

• 10AM

Why Work With Us?
At Medusa Body Piercing, we value our employees and strive to provide a positive work environment where hard work, creativity, and passion are recognized and rewarded. We believe in the power of individuality, and we encourage our team to express their unique style and talents. Whether you’re new to the body piercing industry or have years of experience, we offer the opportunity to grow professionally and personally.

Job Type: Part-time

Pay: $16.00 - $17.50 per hour

Benefits:

• 401(k)
• Employee discount

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Work Location: In person

Salary : $16 - $18