What are the responsibilities and job description for the Legal Account Rep (Onsite) - Indianapolis position at Meduit?
About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Legal Account Representative is responsible for engaging with consumers to resolve outstanding balances through clear communication, real‑time documentation, and accurate data entry.
Key Responsibilities:
Receive inbound calls and perform outbound calls to consumers
Handle dispute resolutions
Educate the consumer on their current situation and try to resolve the debt balance
Coordinate payment arrangements
Communicate with internal team for items to be processed through the court system
Take notes while on the phone
Update account statuses, dispositions, and payment arrangements
Research accounts as necessary – EOBs, insurance, previous activity
Required Qualifications:
HS Diploma or GED
Proficiency in Microsoft Office
Preferred Qualifications:
Familiarity with FACS or Odyssey software systems
Experience in Collections background
Experience with Small Claims
Experience and familiarity with the Fair Debt Collection Practices Act (FDCPA)
Employment eligibility:
Must be legally authorized to work in the United States without sponsorship
As a condition of employment, a pre-employment background check will be conducted
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
#LI-Onsite
Salary : $18