What are the responsibilities and job description for the Bilingual Mental Health Receptionist position at Medstaff Group?
NOW HIRING: Bilingual Mental Health Receptionist
Location: Hempstead, NY
Schedule: Full-time, on-site
Pay: $20–$23 per hour
A mental health clinic in Hempstead is seeking a friendly, compassionate, and organized Bilingual Receptionist to join our team.
This is a front-desk position working directly with patients, families, providers, and referral sources. The ideal candidate must be fluent in both English and Spanish and comfortable working in a busy healthcare environment.
Responsibilities:
- Greet and assist patients and visitors
- Answer incoming calls and direct them appropriately
- Schedule, confirm, and manage patient appointments
- Assist patients with intake forms and registration
- Receive and follow up on referrals
- Communicate with patients and families in English and Spanish
- Maintain accurate patient information and documentation
- Assist with general front-desk and administrative duties
- Maintain patient confidentiality and professionalism at all times
Qualifications:
- Must be fluent in English and Spanish
- Strong communication and customer-service skills
- Friendly, patient, and professional demeanor
- Organized and able to multitask in a busy office
- Comfortable with computers, email, and scheduling systems
- Experience with ECW (eClinicalWorks) is required
- Medical office, behavioral health, or receptionist experience preferred
Pay: $20–$23/hour
We are looking for someone who is dependable, welcoming, and enjoys helping people. This is a great opportunity to join a growing mental health team and play an important role in creating a positive experience for our patients.
Salary : $20 - $23