Center (Practice) Manager- Multi-Unit- Bronx

Multi-Site Manager

Purpose:
Lead multiple urgent care centers to deliver exceptional patient and staff experiences through operational excellence, team development, and strong business performance.

Position Summary

The Multi-Site Manager plays a vital leadership role, overseeing multiple urgent care centers within an assigned district. This leader drives operational performance, develops high-performing teams, ensures compliance with company standards, and champions outstanding patient experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong business acumen, and leads with empathy, accountability, and strategic vision.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop Center Leads and staff through regular on-site visits.
• Foster a culture of collaboration, accountability, and engagement that enhances both employee and patient experiences.
• Create individualized development plans for Center Leads to strengthen performance and career growth.
• Provide consistent coaching, feedback, and recognition to build and sustain high-performing teams.
• Partner with HR and Talent Acquisition to recruit, hire, and onboard top talent.
• Oversee daily operations to ensure adherence to MedRite policies, procedures, and brand standards.
• Monitor and drive key performance indicators (KPIs) related to clinical quality, patient satisfaction, and financial results.
• Manage district resources, including labor, services, and supplies, to efficiently meet operational and financial goals.
• Ensure compliance with all safety, cleanliness, and regulatory requirements.
• Collaborate with the Regional Director of Field Operations (RDO) and clinical leaders to implement strategic initiatives and continuous improvement efforts.
• Submit monthly staff schedules by the 1st of every month.

Business & Fiscal Management

• Manage district budgets and financial performance in alignment with MEDRITE’s strategic and financial plans.
• Analyze trends, identify opportunities for growth or cost control, and execute improvement strategies.
• Maintain fiscal accountability for staffing, scheduling, and expense management.
• Submit payrolls for all centers bi-weekly by Sunday at 9 PM.
• Submit weekly medical and office supply orders by Tuesday at 11 AM.

Communication & Collaboration

• Communicate effectively across departments to ensure alignment on goals and initiatives.
• Maintain proactive communication with the RDO regarding center performance, challenges, and opportunities.
• Promote a positive, cohesive, and collaborative work environment across all centers.
• Lead daily huddles and monthly team meetings to reinforce alignment and engagement.

Professional Excellence

• Demonstrate ownership, adaptability, and sound judgment in all decision-making.
• Continuously pursue opportunities for professional and leadership development.
• Serve as a role model for MEDRITE’s mission, values, and culture.
• Partner with the RDO quarterly to conduct UCA center inspections and ensure compliance with UCA standards.

Qualifications

• Bachelor’s degree preferred.
• 2–4 years of experience managing multiple locations or field operations (healthcare, retail, or hospitality experience preferred).
• Proven ability to coach, develop, and motivate teams.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and digital reporting systems.
• Experience with Electronic Health Records (EHR) preferred.
• Ability to work a flexible schedule, including evenings and weekends as needed.

Travel /Hourly Requirements

• Regular travel to all centers within the assigned district (field presence expected 5 days per week).
• Divide time among centers weekly, spending full days at each location (no splitting time between centers without prior approval).
• Multi-site Managers are expected to work 45 hours weekly.

Salary: $70,0000-$85,000

Compensation & Benefits

• Competitive base salary plus performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Paid Time Off (PTO).
• 401(k) with company match.
• Opportunities for professional growth and career advancement.

.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• New York, NY 10041: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $85,000