What are the responsibilities and job description for the Radiology Engagement Specialist position at MedQuest?
Overview
The Radiology Engagement Specialist is responsible for driving radiology growth through the maintenance and development of new and established referral sources while utilizing a consultative sales technique. The Specialist will exemplify excellent communication, collaboration and support skills demonstrated through collaborative networking with operations, IT, various JV partner departments and other Radiology Engagement Specialists.
Responsibilities
Achieve/Exceed Forecasted/Net Revenue Budget:
Education:
About MedQuest Associates
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, x-ray, and positron emission tomography (PET) scans, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.
The Radiology Engagement Specialist is responsible for driving radiology growth through the maintenance and development of new and established referral sources while utilizing a consultative sales technique. The Specialist will exemplify excellent communication, collaboration and support skills demonstrated through collaborative networking with operations, IT, various JV partner departments and other Radiology Engagement Specialists.
Responsibilities
Achieve/Exceed Forecasted/Net Revenue Budget:
- Exceed quarterly radiology goals by increasing volume and revenue with new and existing referral sources
- Improve strategic engagement & deliver on expectations surrounding sales process and call activity compliance, call frequency, and call routing to assigned physicians
- Deliver effective and compelling positioning, messaging, and sales tools that are understood by the market
- Execute messaging and meaningful interactions that apply personality profiling to drive new business and revenue
- Develop quarterly business plans with measurable goals and focus/target accounts
- Plan and establish strategic call routing cycle to maximize call effectiveness
- Meet a minimum of 12-15 daily face to face visits
- Complete daily call note documentation within Salesforce
- Engage referring physicians offices utilizing MQ sales process to promote system radiology services
- Attend & participate in health system events (in JV markets) to represent radiology service line
- Develop and maintain a complete and current territory route
- Utilize clinical tools available to increase referral sources (PACS, NH Link)
Education:
- Undergraduate degree or higher
- Minimum of 2-4 years prior sales experience
- Proven leadership skills and strong record of achievement
- Network development experience
- Customer Service, motivation for sales, meeting goals & forecasts, closing skills, territory & call route management, prospecting skills, self-confidence, industry & clinical knowledge, presentation skills, interpersonal relationships
- Creative thinker, excellent listener and communicator
- Intuitive, proactive, collaborative, leader, drive, creative problem solver, analytical, versatile, and “thrives under pressure” are words that describe you
- Ability to conceptualize market strategy & correlating detailed sales/marketing plans
- Understands forecasting & measurement process to achieve & exceed goals
- Responsibly manages time and workflow & is agile to respond to competition and needs of referral sources
- Strong customer/account development and relationship management skills
- Ability to communicate with all levels of any organization comfortably
- Strong understanding of the diagnostic imaging business, assigned territory and potential challenges within the industry
- Ability to evaluate business trends and complete a competitive analysis
- Ability to manage multiple projects with varying priority at one time to deliver results
- Proficiency with Excel, Word and PowerPoint
- Experience in SalesForce development & usage
- Comfort with PACS, EMR, & additional medical IT systems & processes
- Clean driving record
- Acceptable MVR and valid driver’s license
About MedQuest Associates
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, x-ray, and positron emission tomography (PET) scans, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.