HRIS Administrator

Overview

The HRIS Administrator is responsible for the operational administration and frontline support of the Human Resources Information System (HRIS). This role focuses on maintaining system structure, codes, and tables; responding to HRIS tickets; and supporting basic data and access requests. Work is performed under direct supervision, following established procedures.

Responsibilities

• Enters, updates, and audits system codes and tables to ensure alignment with approved HR processes and governance standards.
• Reviews system data for completeness and identifies missing or inconsistent information, coordinating with the appropriate HR teams to request corrections.
• Runs and monitors scheduled interfaces between HRIS and connected systems using established procedures, documents issues, and escalates interface failures or discrepancies to higher level HRIS or technical staff.
• Serves as the primary point of contact for HRIS tickets and inquiries, responding to routine questions and escalating issues when appropriate.
• Supports employee and manager self-service and HR user access by answering basic system navigation and access questions.
• Fulfills basic data requests by providing standard information or directing requests to the appropriate HRIS Analyst or HR team.
• Maintains report distribution lists and system-based user notifications as directed.
• Processes standard access requests and system permissions following established controls and approvals.
• Develops and maintains HRIS process documentation, standard operating procedures (SOPs), and reference materials.
• Performs work under direct supervision, handling routine operational tasks and referring complex, non-standard, or escalated issues to higher-level HRIS staff.
  
  

Qualifications

Required Education, Experience, and Qualifications

• Beginning to working knowledge of HR systems, system administration, or HR operations.
• Typically requires a high school diploma and 0–2 years of related experience in HR, HRIS support, payroll, benefits, or administrative systems roles.
• Strong attention to detail and ability to follow defined procedures.
• Basic computer proficiency, including Microsoft Office applications.
• Effective verbal and written communication skills.
• Ability to manage multiple routine tasks in a fast-paced environment.
  
  

Preferred Education, Experience, And Qualifications

• Associate’s degree or coursework in Human Resources, Business Administration, or Information Systems.
• Exposure to HRIS platforms such as UKG, iCIMS, TalentGuard, or JDE.
• Experience working in a shared services or ticket-based support model.
  
  

Travel Requirements

• Infrequent travel to Company or client locations (approximately 5–10%).
  
  

Physical/Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds occasionally.
• Work is primarily performed in an office or remote work environment.