Epic Billing Specialist

Description

Job Title: Billing Specialist- Hybrid Remote

Salary Range: $22.00-$26.00 per hour

Competitive Benefits & Compensation

TO APPLY: To help us better understand your work style and potential fit within our team, we invite you to complete a Culture Index survey:] https://go.cultureindex.com/p/c5Eziz5pZFv7o580

Job Overview: MedMan is seeking a dynamic Epic Super User driven to deliver excellent service through their own actions as well as their team. This role will be a working team lead who splits their time doing daily, weekly, and monthly revenue cycle tasks as well as providing support and oversight to a small team dedicated to Epic clients.

Key Responsibilities

• Serve as the Epic expert resource for the billing team and clients, providing support and troubleshooting.
• Oversee Epic setup and onboarding of new clients, ensuring seamless integration and functionality.
• Responsible for analyzing changes in the EMR, including new features, modifications, and potential improvements, while identifying challenges or limitations and providing training and education as needed
• Maintain point of contact for Epic clients.
• Updating and reviewing software for workflow improvements as needed.
• Daily & weekly billing functions which may include:
• Preparing, reviewing, and transmitting clinical charges, including updating procedure and diagnosis codes in computer files, coordinating reports, maintaining fee schedules, and the posting of payments.
• Balancing a daily input and accounts receivable system.
• Communicating with clinics on denied claims related to patient benefit eligibility.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Contacting insurance companies regarding any discrepancy in payments if necessary.
• Researching and appealing denied claims.
• Answering patient and insurance telephone inquiries pertaining to assigned accounts.
• Collecting delinquent accounts by establishing payment arrangements with patients and following up with patients when payment lapses occur.
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  
  

Essential Skills & Qualifications

• Familiarity with CPT and ICD-10 coding
• Competent use of computer systems, software, and 10 key calculators
• Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
• Skills in organizing and reporting data that is accurate, complete, and accessible to other employees
• Portrays a calm manner and patience working with either patients, providers, or insurers during the billing process
• Excellent customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds
• Displays professionalism in their demeanor and in their communication – verbally and written
• Demonstrates the ability to handle a fast-paced environment by portraying strong multi-tasking skills
• Demonstrates the ability to prioritize tasks/responsibilities and complete duties within the allotted time
• Willing to seek out new methods and principles and be willing to incorporate them into existing practices
• Strong attention to detail and organizational skills
• Provides consistency and timeliness in attendance
• Willingness to be cross-trained in different tasks
  
  

Minimum Requirements

• High school diploma
• Two years experience in medical practice billing
• Proficiency in MS Office
• EPIC experience required (5 years)
  
  

As an employee of MedMan, your effectiveness is magnified by instantly becoming a part of an established infrastructure of experienced medical practice professionals driven to intentionally and aggressively transfer information to improve one another’s performance. With a 48-year history, MedMan is the oldest medical group management company in America.

Requirements

High school diploma

Two years experience in medical practice billing

Proficiency in MS Office

EPIC experience required (5 years)