What are the responsibilities and job description for the Sr. Business Systems Analyst position at Medline?
Job Title: Senior Business Systems Analyst - ECommerce
Location: Northfield
Department: E-Commerce IT Team
Employment Type: Full-Time
Key ResponsibilitiesRequirement Analysis & Documentation:
- Gather, analyze, and document business and technical requirements for eCommerce solutions.
- Translate business needs into clear user stories, acceptance criteria, and functional specifications.
- Coordinate and prioritize individual deliverables with Product Owners/Stakeholders
- Elicit and document requirements NFRs and specifically related to observability, monitoring, SRE etc., monitoring and alerting for different services and micro frontends using App Insights.
Technical Understanding & Collaboration:
- Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows.
- Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions.
Effort Estimation & Planning:
- Participate in sprint planning and provide accurate effort estimation for features and enhancements.
- Work with development teams to break down work into manageable tasks including for technical components.
Proxy Product Owner (PO) Responsibilities:
- Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements.
- Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met.
- Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features.
Stakeholder Engagement & Communication:
- Collaborate with product managers, designers, developers, QA, and business stakeholders.
- Communicate requirements, timelines, and priorities effectively across teams.
- Must be able to collaborate with Enterprise DevOps and Cloud Teams
- Adhere to IT Department policies best practices and work successfully within an iterative SDLC environment.
Quality Assurance & UAT Support:
- Support testing efforts by validating feature implementations against requirements.
- Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes.
Operational Responsibilities
- Respond to inquiries about system functionality
- Troubleshoot and resolve configuration issues
- Perform system configurations to enable a variety of business use cases
- Provide training and document system functionality
Qualifications - External
- Requirements include:
- Minimum 8 years of experience as a business analyst within an information systems or information technology organization.
- Experience organizing and leading effective requirements elicitation workshops.
- Experience producing detailed systems specifications
- Experience with detailed functional testing
- Good grasp of the following technical skills: SQL/Access DB, Ad Hoc Data Analysis, HTML, JavaScript, CSS, Java, Sprint Boot, APIs, Microsoft Azure, Cosmos DB, Bitbucket
- Experience with Oracle ATG Web Commerce or experience operating in the e-commerce platform. We are willing to train the right exceptional candidate for this specialized skill.