What are the responsibilities and job description for the Transportation Route Planner position at Medline Industries - Transportation & Operations?
Job Summary
Ensure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers.Job Description
Responsibilities:
Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations, and scheduled deliveries. Respond to customer inquiries and needs in a timely manner.
Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on-time delivery departure.
Required Experience:
Education
High School Diploma
Work Experience
2 years' experiences with handling inbound/outbound call taking, scheduling, and/or administrative work.
Medline Industries is committed to building a more diverse and inclusive company. We recognize, value, and respect the differences we all bring to the workplace. Our goal is to deliver business results while doing what's right. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our benefits include health insurance, life and disability, 401(k) contributions, paid time off, etc. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.
