What are the responsibilities and job description for the Sales Representative position at MedKoder?
About Us
MedKoder, LLC is a full-service medical coding management services provider based in Mandeville, Louisiana, specializing in expert medical coding for health systems, providers, and payers. MedKoder delivers accurate, efficient, and ethical coding, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote-work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards with Best Places to Work in Modern Healthcare and City Business Best Places to Work.
Position Location: Mandeville, LA
Position Classification: Full-time
Description:
The Sales Representative is responsible for driving revenue by selling products or services to new and existing customers. This role involves identifying leads, engaging prospects, closing deals, and maintaining client relationships to meet sales targets. The position requires strong communication skills, adaptability to modern sales tools, and a customer-focused approach.
Candidates will be required to complete the work at our corporate headquarters location in Mandeville, Louisiana.
Responsibilities:
- Lead Generation: Identify and qualify potential customers through cold calls, emails, social media (e.g., LinkedIn), or inbound leads.
- Sales Presentations: Conduct product/service demonstrations (in-person or virtual) tailored to client needs, addressing pain points and objections.
- Deal Closing: Negotiate terms, pricing, and contracts to finalize sales while meeting or exceeding quotas.
- Relationship Management: Build and maintain long-term client relationships to drive repeat business, upsells, or referrals.
- CRM Management: Log activities, track sales progress, and update client data in CRM systems (e.g., Salesforce, HubSpot).
- Market Awareness: Stay informed on industry trends, competitors, and customer needs to refine sales strategies.
- Collaboration: Work with marketing, customer success, or product teams to align on campaigns and ensure client satisfaction.
- Compliance: References company policies; federal, state, and local laws; and industry resources to properly perform job duties.
- Privacy: Protects patient confidentiality in accordance with HIPAA regulations.
High school diploma or equivalent; bachelor’s degree in business, marketing, or related field preferred.
- Position requires the ability to be an independent self-starter, and the ability to communicate effectively in writing and verbally.
- Strong negotiation and objection-handling skills.
- Basic proficiency with CRM tools (e.g., Salesforce, Zoho) and sales tech (e.g., LinkedIn Sales Navigator).
- Ability to work independently and meet deadlines.
- Adaptability to remote or hybrid work environments.
- Working knowledge of federal, state, and local laws with regard to privacy and industry practice is required.
- Strong time management, interpersonal, and organizational skills are required, in addition to the demonstrated ability to work proficiently and efficiently as a team player in a distributed team.
- Position requires sales or customer-facing experience (entry-level candidates welcome; industry-specific experience a plus).
About MedKoder, LLC:
- Privately held, growing company with strong values and ethics
- Generous paid time off, holiday pay, and flexible scheduling year-round
- Internal network of Medical Coding Industry Leaders
- CEO is a Certified Coder with 20 years of experience
- Up to 100% EMPLOYER PAID Medical, Dental, and Vision benefits for employees
- 401K and Profit Sharing
- STD, LTD, Life Insurance, and FSA Program
- MedKoder recognized by Modern Healthcare as Best Place to Work