What are the responsibilities and job description for the Insurance Verification Specialist - 245973 position at Medix™?
Healthcare Insurance Re-Verification Specialist (Short-Term Contract – Hybrid Remote)
📍 Dallas, TX (Must reside within 50 miles)
💵 Pay: $19.50/hour
📅 Duration: December 1st – mid-February (potential for extension)
Overview
We are seeking detail-oriented and reliable professionals to support our annual healthcare insurance re-verification season. In this short-term but high-impact role, you will ensure patients maintain accurate and active insurance coverage for their prescription drug products. This is an excellent opportunity to apply your healthcare insurance experience in a focused, project-based environment.
💡 Hybrid-to-Remote: Training will be onsite during the first week, after which the role will transition to fully remote.
Your Day-to-Day Responsibilities:
- Make a high volume of outbound calls to patients to re-verify insurance details.
- Communicate clearly and professionally with patients, payers, providers, and pharmacies.
- Document all verification outcomes accurately in the system.
- Collaborate with teammates to meet daily and weekly goals.
- Maintain confidentiality and adhere to HIPAA regulations.
- Troubleshoot and resolve patient inquiries related to re-verification.
Job Details:
- Contract Dates: December 1st – mid-February (subject to business needs).
- Schedule:
- First Week (Training): December 8th – December 26th | Onsite in Dallas, Mon–Fri, 8:00 AM – 5:00 PM CST.
- Post-Training (Remote): Beginning January 1st | Fully remote, must be flexible to work any 8-hour shift between 7:00 AM – 7:00 PM CST, Mon–Fri.
- Lunch: 1 hour, unpaid.
- Location: Must reside within 50 miles of Dallas, TX for first-week onsite requirement.
- Time Off: No time off permitted during the contract (1 pre-planned appointment may be accommodated with advance notice).
Must-Have Qualifications:
- 2 years of Benefit Verification / Benefit Investigation experience.
- Strong understanding of insurance concepts (EOB, deductibles, claims, payer portals).
- High school diploma or GED (verification required).
Nice-to-Have:
- Knowledge of Pharmacy PBM / HUB services.
- Call center experience.
Soft Skills & Attributes:
- Reliable and punctual with strong attendance.
- Professional communication skills.
- Detail-oriented with the ability to handle a fast-paced environment.
Salary : $20
