What are the responsibilities and job description for the Case Management Supervisor- 256651 position at Medix™?
Responsibilities:
- Assign and prioritize cases while overseeing day-to-day case management operations and service delivery.
- Provide clinical supervision to ensure high-quality, client-centered care and compliance with agency, government, and confidentiality standards.
- Oversee assessments, individualized service plans, quarterly reassessments, referrals, and documentation to ensure timely and accurate completion.
- Supervise case management staff through weekly individual meetings, chart reviews, coaching, training, onboarding, and performance evaluations.
- Monitor client progress and documentation through regular chart audits, quality reviews, and program reporting.
- Support clients with complex needs, including mental health and substance use services, primary care, benefits, daily living supports, and conflict resolution.
- Coordinate with HASA and community/partner agencies to facilitate referrals, intake interviews, placements, and ongoing care coordination.
- Track referrals, placements, occupancy, and other program metrics; provide regular updates and reports to program leadership.
- Collaborate with program and maintenance staff to support safe, appropriate living environments and timely resolution of building or unit concerns.
- Participate in staff and community meetings and serve as manager-in-charge in the Program Director’s absence, as assigned.
Required Skills:
Education and Experience:
- Master’s degree in Social Work.
- New York State Licensed Master Social Worker (LMSW) required.
Certifications & Licenses:
- Required: New York State Licensed Master Social Worker (LMSW) or LMHC
- Preferred: HIV/AIDS pre-test and post-test counseling certificates.
Preferred Qualifications:
- Experience in HASA and/or other housing programs (congregate or scattered site).
- Bilingual/bicultural Spanish-speaking.
- Experience providing individual, family, and group counseling, particularly with HIV/AIDS-affected populations and/or individuals impacted by serious mental illness, substance use, and homelessness.
Schedule/Shift:
Monday - Friday 9:00 AM – 5:00 PM
Salary : $78,000 - $82,000