What are the responsibilities and job description for the EMR SUPPORT SPEC position at MEDICAL WEST HOSPITAL AUTHORITY?
About the Role:
We are seeking an experienced EMR Support Specialist to join our team at UAB Medical West Clinic Services department. As an EMR Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users of our Electronic Medical Record (EMR) system. Your primary goal will be to ensure that our EMR system is functioning efficiently and effectively, and that our end-users are able to utilize the system to its fullest potential.
Minimum Qualifications:
- High school diploma or equivalent
- Minimum of one (1) year experience in a health care setting utilizing an electronic medical record (EMR) required.
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
Preferred Qualifications:
- Certified Medical Assistant (CMA) or LPN preferred.
- Experience with EMR system
- Experience in the healthcare industry
- Certification in relevant technical areas
Responsibilities:
- Provide technical support and troubleshooting assistance to end-users of our EMR system
- Collaborate with other IT professionals to identify and resolve technical issues
- Maintain accurate records of all support requests and resolutions
- Develop and deliver training materials to end-users to improve their understanding and utilization of the EMR system
- Stay up-to-date with the latest EMR technologies and trends to ensure that our system remains cutting-edge and effective
Skills:
As an EMR Support Specialist, you will utilize your strong technical skills to provide support and troubleshooting assistance to end-users of our EMR system. You will also utilize your excellent communication and interpersonal skills to collaborate with other IT professionals and end-users to identify and resolve technical issues. Your problem-solving and analytical skills will be essential in maintaining accurate records of all support requests and resolutions, and in developing and delivering training materials to end-users to improve their understanding and utilization of the EMR system. Additionally, your knowledge of the latest EMR technologies and trends will be critical in ensuring that our system remains cutting-edge and effective.