What are the responsibilities and job description for the CLINIC OFFICE MGR | GI CLINIC - MEDICAL WEST position at MEDICAL WEST HOSPITAL AUTHORITY?
The Clinic Office Manager is responsible for the general day to day operations of the clinic.
Key Duties and Responsibilities:
- Approves and coordinates all ordering and receiving of medical supplies and medications.
- Works to ensure that the patient flow is expedited timely and smoothly.
- Advises the Director of Clinic Integration of any problems or changes that occur.
- Documents and reports the clinic staffing needs to the Director of Clinic Integration.
- Assists in working to resolve any patient complaints or problems.
- Acts as coordinator between the purchasing department and the clinic.
- Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic.
- Assists with the performance evaluations for clinic employees.
- Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer.
- Responsible for hiring and training of new employees.
- Uses the AIDET principles with each patient encounter.
- Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis.
- Performs other duties as assigned.
High school diploma or GED required; previous medical office and management experience preferred.