Account Representative

MWS bases its business principles and practices on Luke 6:31. Our core values are not just values, but they are the criteria in which we hire/fire and evaluate all employees. Those values are Integrity, Honest Communication, Kindness, Service, Ownership and Teamwork. MWS is proud to provide transportation and treatment of bio-hazard waste in the great states of Arkansas, Oklahoma, Missouri, Kansas, Tennessee, and Mississippi. MWS also offers custom programs like our secured document shredding (ECO-SHRED) and recycled sharps recovery system (ECO-GUARD).

Title: Account Representative

Job Function: Customer Service

Career Area: Non-CDL Driver/Sales

Posting Location

Here at MWS we are always looking for great people that believe in our principals and core values. Due to our vast service area in multiple states and constant market growth we like to find great people and find places for them to help make us a better company.

Position Purpose:

Responsible for servicing assigned accounts in a professional manner, ensuring that customers' needs are met on a continual basis. Transport waste from the customers’ location to a Medical Waste Services transfer location or processing facility.

Key Job Activities:

• Manages assigned routes ensuring customers’ waste is picked up in a timely and accurate manner with a purposeful intent to create meaningful client relationships.
• Pick up and transport waste safely according to all federal, state, and local rules and regulations.
• Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the operations manager
• Prepare and load trucks with proper supplies to service accounts.
• Pick up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting.
• Provide the highest level of customer service to assign accounts on a daily basis, communicating any issues to the Route Supervisor and/or Operations Manager to assist in solving issues. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
• Ensures waste, supplies, and material handling equipment are secure before operating vehicles on public highways.
• Ensure that the manifest is completed legibly, neatly, accurately, and signed by generator. Signatures from customers are ALWAYS required for both customers and MWS.
• Communicate with Medical Waste Services Route Supervisor and/or Operations Manager regarding any change to route pickups, pickup issues, customers not having waste ready for pickup, etc. Report any problems/issues with accounts to the Route Supervisor and/or Operations Manager before the close of business each day.
• Perform pre-trip and post-trip maintenance checklist on the truck before leaving and at the end of the day. Report on any maintenance problems with the Route Supervisor and/or Operations Manager.
• Is proud to represent MWS by acting and looking professional. This may include distribution of MWS materials, and a company based uniform requirement.

Education:

• Required Education: High School Diploma or Equivalent
• Experience (North America & LATAM):
• Experience (EMEAA):
• Certifications and/or Licenses:
• DOT Physical Card
• Valid Driver License
• Clean Driving Record

Job Type:

• Full-time

Pay:

• From 40k - 70k per year

Expected hours:

• 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

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Work Days:

• Monday to Friday 95% of the year
• Mornings, Evenings, overnight depending on route

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Education:

• High school or equivalent (Preferred)

Experience:

• Minimum of 1 year of driving
• All account reps are required to have a DOT Med Card, would you be able to pass a DOT Physical?

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Disclaimer:

• The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties, and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Medical Waste Services is a drug-free workplace that follows all DOT-regulated drug policies. To the extent permissible under local law, and consistent with business necessity, Medical Waste Services reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road

Salary : $40,000 - $70,000