Business Analyst

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Business Analyst will be an individual with experience working as a liaison to assigned business units and technical experts. The Business Analyst will be accountable for guiding the actions of technology experts and working closely with business units to analyze processes/business needs, and to provide recommended solutions. This role will solicit, define, and manage requirements for internally and externally developed projects and implementations in a team-oriented environment. The Business Analyst will serve as the Subject Matter Expert for assigned applications/subject areas.

What you’ll do:

• Create stories by working closely with the Sr. Business Analyst, Product Manager and/or SME's to understand requirements

• Review stories with Sr. Business Analyst or Product Manager prior to story review for any issues and/or updates needed

• Present stories during story review to developers, quality assurance and other product teammates

• Partner with developers and quality assurance team during sprint to answer questions and clarify requirements, as needed

• Perform production deployment check out by executing test cases and communicating to business of successful deployment

• Perform analysis on complex features that span across teams and platforms to ensure minimal downstream effects

• Liaison between the business customer and the technology providers, both internally and externally

• Work with Business Users, Development Team, and Quality Assurance Team on updating application documentation

• Responsible for the analysis, and specification of effective, efficient, and innovative business technology requirements

• Work with support team to determine tier 1 issues and provide solutions, versus real issues that should be escalated to product and technology teams

• Triage bugs in multiple environments

• Document product features, process, and data flows

• Play a key part of development events including planning, refinement, review, retrospective, sprints, and daily scrums

• Execute production sprint deployment & validate features are working as expected

What you’ll need:

Experience, Education & Certifications:

• High School Graduate or G.E.D

• 2 years of relevant technical or business work experience

• Experience applying technology to solve problems

• Experience in gathering and authoring development requirements, including but not limited to user stories

• Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment

Skills:

• Knowledge of software development methodologies

• Accurately articulate technical specifications in a manner the normal business user can understand

• Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within internal departments and with external audiences

• Ability to solve problems by utilizing training, knowledge, tools, and analytical skills

• Ability to assimilate new and existing technologies

• Exemplary communication skills

• Ability to be effective in a fast paced, dynamic environment with minimal supervision

• Excellent planning, documentation, organizational, analytical, and problem-solving abilities

• Ability to translate complex information into a logical, concise presentation

• Strong attention to detail

Even better if you have...

• Bachelor’s degree in technical or business disciplines, preferred

• 1 year(s) of SQL experience, preferred

What’s in it for you:

• Health and Life Insurance Plans

• Dental and Vision Plans

• 401(k) with a company match

• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave

• Casual Dress Environment

• Tuition Reimbursement

• MTM Perks Discount Program

• Leadership Mentoring Opportunities

Salary Min: $ 54,000

Salary Max: $75,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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