What are the responsibilities and job description for the Patient Service Representative position at Medical Temporaries, Inc.?
Patient Service Representative/Medical Front Desk | Williamsburg, VA | On site
Monday - Friday: 7:30AM - 4:15PM
Pay Rate: $16-$18/hr
Temp to Hire
MEDTemps is seeking a dependable, proactive Patient Service Representative for a long-term, temp to hire, assignment with a busy medical practice in Williamsburg. You will welcome patients, answer calls, and help keep the front office organized as priorities change throughout the day.
About the practice:
The practice has five providers and sees approximately 80-100 patients daily, including many same-day appointments. Front desk responsibilities are shared. You will work alongside teammates who move between tasks and help wherever attention is needed. If you enjoy helping patients and noticing what needs to happen next, this role could be a good fit.
The practice has five providers and sees approximately 80-100 patients daily, including many same-day appointments. Front desk responsibilities are shared. You will work alongside teammates who move between tasks and help wherever attention is needed. If you enjoy helping patients and noticing what needs to happen next, this role could be a good fit.
What you will do as a Patient Service Representative:
- Greet patients and complete patient check-in with a courteous, professional approach.
- Answer incoming calls and assist with front office communication.
- Process incoming faxes and scan documents accurately.
- Provide general clerical support to keep front office work moving.
- Balance patient arrivals, ringing phones, and incoming paperwork as needs change.
- Coordinate with teammates, recognize tasks that need attention, and take initiative to help.
What will help you succeed as a Patient Service Representative:
- Consistent attendance, punctuality, and the ability to report reliably to the Williamsburg office.
- Friendly, clear communication and a patient-focused approach.
- Strong organization, attention to detail, and sound judgment when priorities compete.
- Comfort moving quickly between tasks in a busy medical office.
- A collaborative approach and willingness to share responsibilities across the front desk team.
- Ability to work independently, ask questions when needed, and follow through on assigned work.
- Previous medical front desk or patient service experience is preferred.
Schedule: Monday - Friday, approximately 7:30 AM-4:00 or 4:15 PM, with a 30-minute lunch. Team members rotate lunch breaks to maintain patient coverage. The practice observes normal holidays plus the day after Thanksgiving.
Interested? Share your resume with MEDTemps and tell us about your experience helping patients or customers, managing competing priorities, and supporting a busy team.
We’d love for you to join our team!
Want to learn more about exciting opportunities like this one? VIEW ALL JOBS HERE or go to https://medtemps.com/browse-jobs/.
About Us:
Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success. For more information about our company and current opportunities, you can visit our website at www.medtemps.com.
Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.
Salary : $16 - $18