What are the responsibilities and job description for the Scheduling Coordinator position at Medical Specialists of the Palm Beaches?
Located In:
Atlantis, Florida 33462
We are seeking a detail-oriented and customer-focused Cardiology Scheduling Coordinator to join our team. This role may involve working in a call center, check-in, or check-out environment. You will serve as the first point of contact for patients, ensuring a positive and professional experience while managing appointment scheduling, patient registration, and provider schedule coordination.
Key Responsibilities
- Schedule, cancel, and reschedule patient appointments, ensuring accuracy and timeliness.
- Register new patients and update demographic and insurance information for existing patients.
- Maintain accurate physician schedules, communicating changes promptly to staff and patients.
- Advise patients of financial responsibilities when scheduling appointments.
- Answer and route incoming calls, create tasks in patient charts, and route to appropriate staff or providers.
- Confirm appointments and send communications to patients as needed.
- Sort, scan, and file medical records into electronic patient charts.
- Collaborate with internal teams and outside agencies to facilitate patient scheduling.
- Maintain HIPAA compliance and uphold confidentiality at all times.
Qualifications
- High school diploma or equivalent required.
- 1–2 years of experience in a medical office setting; cardiology experience preferred.
- Proficiency with computer scheduling and EMR systems; Athena experience a plus.
- Knowledge of insurance plans (HMO, PPO, Medicare, Medicare Advantage).
- Excellent communication, organizational, and multitasking skills.
- Ability to handle interruptions and changing priorities with professionalism.
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account
- Eligible for PTO and Holiday pay
- Company paid life insurance.
- Access to voluntary short and long-term disability insurance
- Access to additional life insurance
- Access to Accident and Critical Illness Insurance
- 401K with automatic employer contribution
Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.