What are the responsibilities and job description for the Scheduling Coordinator (Dispatch & Logistics Focus) position at Medical Solutions and Careers?
Join a Team That Keeps Essential Care Moving!
We are a Home Medical Equipment provider servicing veterans and patients in their homes, delivering critical equipment such as hospital beds, patient lifts, wheelchairs, and mobility devices. Our Scheduling Coordinators play a key operational role in ensuring timely deliveries with exceptional service.
We are seeking a highly organized, proactive Scheduling Coordinator with strong coordination, dispatch, logistics, or operations support experience. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving problems. And takes ownership of keeping daily operations running smoothly.
What You'll Do:
Dispatch, Scheduling, & Coordination:
- Manage daily schedules and routes for delivery and repair technicians.
- Coordinate equipment deliveries, installations, and service calls.
- Communicate directly with field technicians to ensure efficient and timely service completion.
- Adjust schedules as needed based on priorities, emergencies, and operational needs.
- Prepare delivery paperwork and maintain accurate scheduling records.
Customer & Operational Support:
- Serve as a primary point of contact for customers via phone and email.
- Enter and manage orders, service requests, and customer records.
- Assist with invoicing, payment processing, and documentation.
- Coordinate equipment repairs, returns, and parts ordering.
- Support quoting and order coordination with VA representatives and purchase agents.
Office & Administrative Coordination:
- Maintain organized documentation and filing systems.
- Support overall office workflow and operational efficiency.
- Help ensure accountability and communication between office staff and technicians.
Candidate should meet the following qualifications:
- Experience in scheduling, dispatch, logistics coordination, or administrative operations
- Can manage multiple priorities without losing attention to detail
- Is confident communicating with customers and technicians
- Is dependable, organized, and proactive
- Can work independently and solve problems without constant supervision
- Is comfortable working in a structured, fast-paced office environment
Required Qualifications
- High school diploma or equivalent
- Customer service, scheduling, dispatch, logistics, or administrative experience
- Strong organizational, multitasking, and time management skills
- Professional communication skills (phone, email, in person)
- Proficient computer skills and ability to learn new systems
- Ability to work independently and as part of a team
Preferred Qualifications
- Dispatch, logistics, or route coordination experience
- Experience supporting field service or delivery teams
- Experience with invoicing, QuickBooks, or similar systems
- Healthcare, medical equipment, or service-based industry experience
Why Join Our Team?
- Stable weekday schedule, no nights or weekends!
- Supportive, team-focused environment
- Clear expectations and structured workflow
- Opportunity to build valuable operations and coordination experience
- Meaningful work supporting veterans and patients
Office Hours: M-F 8:00 to 4:00
Criminal Background Check required
Pay Range $17-$18/hr
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $18