What are the responsibilities and job description for the Warehouse Specialist, Medical Equipment Technician position at Medical Service Company?
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and
respiratory provider that's been in business for 70 years!
MSC is a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2024!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- Social Recognition Program
- Employee Engagement Opportunities
- CALM App
- 401k (with a matching program) / Roth IRA
- Company Discounts
- Payactiv/On-Demand Pay
- Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
General: Responsible for ensuring that orders to be delivered are properly filled, staged and ready for delivery, and maintaining HME and warehouse in a clean and organized manner. Responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area.
Reports To: Warehouse/HUB Manager or Supervisor
Responsibilities and Duties:
- Fulfills, stages, and QAs orders to be delivered in a timely manner according to routed schedule requirement.
- Packages and labels outgoing UPS deliveries.
- Maintains warehouse and work area in a neat and orderly manner.
- Assists with other warehouse activities as needed.
- Acts as point person between departments to assure prompt responses for customer inquiries regarding shipped orders or availability of stock items.
- Acts as point person for warehouse development and organization. Assist purchasing as needed.
- Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment and communicates with the Dispatch Coordinator on the completion of each stop.
- Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.
- Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
- Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.
Qualifications:
Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements:
Experience with HME delivery experience a plus
Be at least 21 years of age with an excellent driving record.
Excellent communication and customer relation skills.
Excellent interpersonal and organizational skills (a team player).
Clean and neat in personal appearance.
Good physical condition with ability to lift up to 100 pounds.
Must pass the HPE (Human Performance Evaluation) test.
