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Medical Receptionist

MEDICAL OFFICE SERVICES
Hamden, CT Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 6/1/2026

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your energetic approach to patient service, combined with your strong organizational skills, will help streamline clinic operations and support high-quality care delivery. The ideal candidate will possess excellent communication abilities, a solid understanding of medical administrative procedures, and proficiency with various electronic health record (EHR) systems. This paid position offers an exciting opportunity to be part of a vibrant healthcare environment dedicated to exceptional patient care.

Duties

  • Greet patients warmly and assist with check-in and check-out processes using EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
  • Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification efficiently
  • Schedule patient appointments accurately using medical scheduling software
  • Manage multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly and courteously
  • Maintain and organize medical records, ensuring compliance with HIPAA regulations and proper documentation review
  • Assist with billing procedures including billing, posting, denails, medical collection efforts and processing payments
  • Support clinical staff by preparing intake forms, updating patient information, and managing front desk administrative tasks

Skills

  • Extensive experience with EMR/EHR systems
  • Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing practices
  • Must have their own transportation, need to be highly reliable and should be able to multitask.
  • Ability to handle sensitive health information in compliance with HIPAA standards and maintain confidentiality at all times
  • Exceptional customer service skills with a professional demeanor and effective communication abilities in bilingual settings preferred
  • Prior clinic or medical office experience is highly desirable
  • Strong organizational skills for filing, documentation review, insurance processing, and care plan coordination
  • Experience working with multi-line phone systems and managing front desk operations efficiently

Join us in providing outstanding administrative support that directly impacts patient satisfaction and clinic success! This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their skills in medical administration. We value energetic team players committed to excellence in patient service and office management.

Pay: $18.00 - $20.00 per hour

Work Location: In person

Salary : $18 - $20

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