What are the responsibilities and job description for the Front Office Assistant position at MEDICAL OFFICE SERVICES?
Overview
We are seeking a dedicated and detail-oriented Front Office Assistant who is bilingual to join our team. This role is essential in providing administrative support and ensuring smooth operations within our medical office. The ideal candidate will possess strong organizational skills, excellent communication abilities, Spanish speaking and a solid understanding of medical terminology and office procedures. Experience with electronic health record (EHR) systems is highly desirable.
Responsibilities
- Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression.
- Manage multi-line phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain accurate patient records and documentation in compliance with HIPAA regulations.
- Assist with medical billing and coding tasks, including CPT coding, ICD-9, and ICD-10 coding.
- Verify insurance information and assist patients with insurance-related questions.
- Perform clerical duties such as filing, data entry, and typing correspondence using Microsoft Office applications.
- Review care plans and documentation to ensure completeness and accuracy.
- Support the medical team with administrative tasks as needed, including scheduling follow-up appointments.
- Maintain the front desk area to ensure it is organized and welcoming for patients.
Requirements
- Previous experience in a medical office or clinic setting is preferred.
- Familiarity with EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is highly advantageous.
- Knowledge of medical terminology, HIPAA regulations, insurance verification processes, and medical billing/coding practices.
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing.
- Excellent customer service skills with a focus on patient service and phone etiquette.
- Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail. Join our team as a Front Office Assistant where you will play a vital role in delivering exceptional patient care while supporting our healthcare professionals.
Job Type: Part-time
Pay: $25.00 per hour
Work Location: In person
Salary : $25