Demo

MS Dynamics 365 Technical Architect

Medical Mutual
Cleveland, OH Full Time
POSTED ON 8/13/2026
AVAILABLE BEFORE 10/6/2026
Medical Mutual employees must submit their applications through MySource.

This is a hybrid‑remote role based out of the Brooklyn, OH office, with employees expected to work onsite on designated in‑office days each week.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

MS Dynamics 365 Technical Architect

Seeking an experienced MS Dynamics 365 Technical Architect to lead the design, development, and implementation of enterprise level Dynamics 365 solutions (Sales, Marketing, Customer Service) in defining architecture, guiding development teams, and ensuring scalable, secure, and high-performing solutions that align with business goals and ensure IT architectural alignment with our corporate strategy, evolving business trends, and technology capabilities to arrive at better decisions that reduce IT cost, improve system flows, increase agility, remove duplicative functionality, and supports the management of risk associated with IT assets through the development and promotion of standards and policies.

Lead: End-to-end architecture and solution design for MS Dynamics 365 solutions leveraging Dynamics 365 Solution Architect, Power Platform Solution Architect, Dynamics 365 Functional/Technical Consultant Expertise. Manage technical risks, performance optimization, and solution governance. Provide technical leadership and mentoring to developers and consultants. Lead application lifecycle management (ALM) and deployment strategies.

Deliver: Define system architecture, integration patterns, security models and data strategies. Design and oversee customizations using C#. Net, JavaScript, Plugins, Custom APIs, PCF Controls and Power Platform. Architect Integrations with Azure Services, REST APIs, Service Bus, Logic Apps, and third-party applications.

Collaborate: Team with agile teams (product owners, scrum masters, business analysts, developers, quality analysts), technical teams, and client stakeholders.

MS Dynamics 365 Technical Architect I

Responsibilities:

  • Acts as a subject matter expert (sme) to assist various IT areas to support efficiencies in overall design for implementations of new technologies and improvement of existing processes. Advises on best practices and ensures policy and procedure adherence.
  • Assists in the definition of the current and future state and the transitional plan. Focuses on the incremental improvements that move toward the future state looking for opportunities to streamline environments and remove redundancy.
  • Collaborates within teams, participates in reviews of all prospective software and hardware acquisitions. Evaluates compatibility with current architecture and supports future architecture roadmaps. Identifies architectural risks and proposes alternatives and solutions. Documents exceptions to architectural standards.
  • Assists in the review and revisions of new and existing IT standards and policies evaluating their importance. Assists in the development of architectural metrics and reports.
  • Maintains active awareness of IT industry including new developments, emerging trends, development tools and best practices.
  • Performs other duties as assigned.

Qualifications:

Education and Experience:

  • Bachelors degree in Computer Science or related field or equivalent combination of training/education and experience.
  • 3 years proven ability to transfer technology to end user applications/environments.
  • Experience in cutting edge web collaboration design patterns and best practices

Professional Certification(s):

  • NA

Technical Skills And Knowledge:

  • Expert in one or more technologies (Microsoft, OpenSource, Database (relational, graph, Map, document, etc.).
  • Basic knowledge in infrastructure and networks with focus on security.
  • Basic understanding of various project methodology disciplines with basic knowledge of information and systems architectures, highly proficient in website architechtures.
  • Basic understanding of various data base platforms and data warehousing.

MS Dynamics 365 Technical Architect II

Responsibilities:

  • Translates overall IT roadmap into actionable processes. Supports the establishment of targeted architecture and develops standards for the organization covering all key domains (Application, Data, and Infrastructure).
  • Assists in the definition of the current and future state and the transitional plan. Focuses on the incremental improvements that move toward the future state looking for opportunities to streamline environments and remove redundancy.
  • Collaborates within teams, participates in reviews of all prospective software and hardware acquisitions. Evaluates compatibility with current architecture and supports future architecture roadmaps. Identifies architectural risks and proposes alternatives and solutions. Documents exceptions to architectural standards.
  • Reviews new and existing IT standards, and architectural plans modifies or creates standards and policies to support the future state. Develops architectural metrics and reports for the executive team, business and IT management.
  • Maintains active awareness of IT industry including new developments, emerging trends, development tools and best practices
  • Performs other duties as assigned.

Education And Experience:

  • Bachelor's degree in Computer Science or related field or equivalent combination of training/education and experience.
  • 5 years proven ability to transfer technology to end user applications/environments.
  • 2 years of experience influencing technical direction in one of the following: application, data bases, or infrastructure.

Technical Skills And Knowledge:

  • Expert in one or more technologies (Microsoft, OpenSource, Databased (relational, graph, Map, Document).
  • Experience with suite of IT applications including transactional, middleware integration, workflow, web based.
  • Solid knowledge in infrastructure and networks with a focus on security.
  • Solid understanding of various project methodology disciplines with solid knowledge of information and systems architectures, highly proficient in website architectures.
  • Solid understanding of various data base platforms and data warehousing.
  • Exposure to EA Framework such as FEAC, TOGAF or DODAF.

MS Dynamics 365 Technical Architect III

Responsibilities:

  • Translates overall IT roadmap into actionable processes. Supports the establishment of targeted architechture and develops standards for the organization covering all key domains (Application, Data, and Infrastructure).
  • Defines the current and future state and the transitional plan. Focuses on the incremental improvements that move toward the future state looking for opportunities to streamline environments and remove redundancy.
  • Collaborates within teams, participates in reviews of all prospective software and hardware acquisitions. Evaluates compatibility with current architecture and supports future architecture roadmaps. Identifies architectural risks and proposes alternatives and solutions. Documents exceptions to architectural standards.
  • Review new and existing IT standards, and architechtural plans modifies or creates standards and policies to support the future state. develops architectural metrics and reports for the executive team, business and IT management.
  • Maintain active awareness of IT industry including new developments, emerging trends, development tools and best practices
  • Performs other duties as assigned.

Education And Experience:

  • Bachelors degree in Computer Science or related field or equivalent combination of training/education and experience.
  • 7 years proven ability to transfer technology to end user applications/environments.
  • 3 years of experience influencing technical direction in one of the following: application, data bases, or infrastructure.

Technical Skills And Knowledge:

  • Expert in one or more technologies (Microsoft, OpenSource, Databased (relational, graph, Map, Document).
  • Experience with suite of IT applications including transactional, middleware integration, work flow, web based.
  • Advanced knowledge in infrastructure and networks with a focus on security.
  • Advanced understanding of various project methodology disciplines with advanced knowledge of information and systems architectures, highly proficient in wesite architechtures.
  • Advanced understanding of various data base platforms and data warehousing.
  • Exposure to EA Framework such as FEAC, TOGAF or DODAF.

A Great Place To Work:

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits And Compensation:

  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment In You:

  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

Salary : $5,250

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