What are the responsibilities and job description for the Infrastructure Engineer position at Medical Mutual?
The ideal candidate will be based out of our Dublin, OH. office and work a hybrid schedule in the office three days a week - Tuesday, Wednesday and Thursday. The position is also open to remote in Ohio.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Infrastructure Engineer I
Job Summary:
Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management,
monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new
technologies to replace legacy systems and processes.
Responsibilities:
Education and Experience:
Job Summary:
Assists in many aspects of infrastructure engineering, including but not limited to automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.
Responsibilities:
Job Summary:
Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:
Job Summary:
Responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Infrastructure Engineer I
Job Summary:
Assists in many aspects of infrastructure engineering, including but not limited to: automation, capacity management,
monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new
technologies to replace legacy systems and processes.
Responsibilities:
- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day system maintenance and operations.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s degree in computer science or a related technical field or an equivalent combination of education and experience.
- Exposure to CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Exposure to containerization (Kubernetes, Docker, TKGI, etc.)
- Microsoft Certified: Power Platform Fundamentals and Microsoft Certified: Power Platform Developer (preferred)
- Intellectual curiosity, eagerness to learn and strong critical thinking.
- Ability to manage multiple tasks in a time-critical production environment.
Job Summary:
Assists in many aspects of infrastructure engineering, including but not limited to automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). Assists with implementation of new technologies to replace legacy systems and processes.
Responsibilities:
- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual’s systems.
- Supports production as part of a 24x7 on-call rotation.
- Utilizes automation to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual’s systems.
- Mentors junior engineers.
- Performs other duties as assigned.
- Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 2 years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience analyzing and troubleshooting systems
- Exposure to CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Exposure to automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Exposure to containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience preferred but not required, in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Microsoft Certified: Power Platform Fundamentals and Microsoft Certified: Power Platform Developer (preferred)
- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to interpret and evaluate architectural system requirements.
Job Summary:
Plays a key role in many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:
- Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Assists with the day- to- day maintenance and operations of Medical Mutual’s systems.
- Supports production as part of a 24x7 on-call rotation.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual’s systems.
- Mentors junior engineers.
- Performs other duties as assigned.
- Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 4 years of combined experience with operating system concepts, analysis, networking and/or cloud systems
- Experience developing and implementing software oriented towards systems or network automation
- Experience analyzing and troubleshooting systems
- CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Microsoft Certified: Power Platform Fundaments and Microsoft Certified: Power Platform Developer (preferred)
- Familiarity with DevOps and SRE practices
- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
Job Summary:
Responsible for many aspects of infrastructure engineering, including but not limited to: automation, capacity management, monitoring, scalability and incident response (including off hours on-call support). He/she will also assist with design and implementation of new technologies to replace legacy systems and processes.
Responsibilities:
- Uses automation as a primary tool, monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
- Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
- Influences and guides engineering and operations teams to implement SRE principles and practices while ensuring architectural and security standards are met.
- Creates and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual’s systems.
- Mentors junior engineers.
- Supports production as part of a 24x7 on-call rotation.
- Performs other duties as assigned.
- Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
- 6 years of combined in-depth experience with operating system architecture, design, concepts, analysis, networking and/or cloud systems
- 3 years of experience designing and developing software oriented towards systems or network automation
- Demonstrated familiarity with DevOps and SRE practices
- Experience designing enterprise systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, availability, security and other factors
- Experience analyzing and troubleshooting systems
- 3 years of experience with CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
- 3 years of combined experience in automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
- Containerization (Kubernetes, Docker, TKGI, etc.)
- Technical certifications or equivalent knowledge/experience in the following domains: VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
- Exposure to an IT platform-as-product approach combining Product Management, Agile, DevOps and SRE practices.
- Microsoft Certified: Power Platform Fundaments and Microsoft Certified: Power Platform Developer (preferred)
- Ability to drive systematic improvements and contribute at high levels with limited direction.
- Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership.
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 3 or more concurrent projects.
- Ability to research and apply systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document and evaluate architectural system requirements.
