Demo

Business Systems Analyst

Medical Mutual
Cleveland, OH Full Time
POSTED ON 5/8/2026
AVAILABLE BEFORE 6/5/2026
  • Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role requiring 3 days per week on-site in our Brooklyn, Ohio office. Seeking applicants that reside within a 50-mile radius of the Brooklyn, Ohio office.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Provides the interface between the business and information technology areas. Works with business partners to identify business requirements and reviews/produces specifications for any change to technology applications. Works with the systems development team throughout the project life cycle to ensure that they provide systems solutions to meet business needs.

Responsibilities:

Business System Analyst I

  • Captures business needs and shapes requirements through dialogue with business partners.
  • Supports the development of documentation of solutions and verifies against user requirements.
  • Supports testing, implementation, and training phases of systems projects.
  • Participates in design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
  • Provides project management support as needed.
  • Engages in continuous education.
  • Performs other duties as assigned.

Business System Analyst II

  • Captures business needs and shapes requirements through dialogue with business partners and IT. Assists in the development of the business case and project estimates for the proposed solution.
  • Supports the development of documentation of solutions and verifies against user requirements.
  • Assists in conducting design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
  • Leads the testing, implementation, and training phases of systems projects.
  • Provides project management support as needed.
  • Engages in continuous education and staff development.
  • Performs other duties as assigned.

Business System Analyst III

  • Captures business needs and shapes requirements through dialogue with business partners and IT. Leads the development of the business case and project estimates for the proposed solution.
  • Researches alternative solutions, develops documentation of solutions and verifies against user requirements. Obtains approval on requirements.
  • Leads the testing, implementation, and training phases of systems projects.
  • Coordinates design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
  • Provides project management leadership and coordination as needed.
  • Engages in continuous education and staff development
  • Performs other duties as assigned.

Business System Analyst IV

  • Captures business needs and shapes requirements through dialogue with business and IT partners. Leads the development of the business case and project estimates for the proposed solution.
  • Identifies and researches alternative solutions, develops documentation of solutions and verifies against user requirements. Obtains approval on requirements.
  • Leads the testing, implementation, training and post implementation phases of projects.
  • Provides project management leadership and coordination.
  • Leads design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
  • Provides project management leadership and coordination.
  • Coaches and mentors team members to advance staff development
  • Performs other duties as assigned.

Qualifications:

Business System Analyst I

Education And Experience:

  • Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience.

Technical Skills And Knowledge:

  • Basic understanding of system design concepts.
  • Familiarity with technical writing concepts.
  • Familiarity with systems development life cycle.

Business System Analyst II

Education And Experience:

  • Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience
  • 2 years of experience as a Business Systems Analyst.

Technical Skills And Knowledge:

  • Advanced understanding of system design concepts.
  • Strong technical writing skills.
  • Advanced understanding of the systems development life cycle.

Business System Analyst III

Education And Experience:

  • Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience.
  • 5 years of experience as a Business Systems Analyst.
  • 1 year of experience in project management.

Technical Skills And Knowledge:

  • Advanced understanding of system design concepts.
  • Advanced understanding of the systems development life cycle.
  • Working knowledge of project management practices.

Business System Analyst IV

Education And Experience:

  • Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience.
  • 6 years of experience as a Business Systems Analyst.
  • 2 years experience in project management.

Technical Skills And Knowledge:

  • Advanced understanding of system design concepts.
  • Advanced understanding of the systems development life cycle.
  • Working knowledge of project management practices.

Salary.com Estimation for Business Systems Analyst in Cleveland, OH
$66,398 to $80,400
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