What are the responsibilities and job description for the Account Executive-Small Group position at Medical Mutual?
- Medical Mutual employees must submit their applications through MySource.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Responsible for group health renewals, servicing, and add-on sales for companies with less than 51 enrolled (small group) market segment. Facilitates and negotiates renewal process and advises broker partners on company products, industry trends, and plan functions. Establishes and maintains strong agency, broker, and center of influence relationships.
Responsibilities
- Develops and executes strategies and solutions to renew current clients while cross selling the MMO Family of Companies. Implements renewal strategies for accounts in assigned territory while achieving a targeted retention rate.
- Provides account management service while utilizing and education on Medical Mutual Small Group Service Model, performs service issues as required.
- Updates and maintains Customer Relationship Management (CRM) database included but not limited to renewal disposition, competitive data, account management service-related documentation, agency/broker appointments and entertainment opportunities. Documents activities to be measured for annual performance review. Maintains renewal pipeline and audit report on a monthly basis.
- Establishes and maintains relationships with brokers/agencies and their clients through quarterly RAB Meetings, entertainment opportunities and center of influence events.
- Stays current with ODI licensure, Company products, policies, and practices, as well as industry legislation and innovations.
- Works with Sales Consultant collaboratively to identify and establish agency/broker related sales and retention strategies.
- Assists in group meetings as needed (renewal or service-related reviews).
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s degree in business, marketing, or related field.
- In lieu of degree, may consider equivalent combination of education and experience.
- 2 years of experience in health insurance account management or sales and marketing or equivalent experience in the healthcare industry.
- Experience working with brokers/insurance agencies preferred.
- Accident, Health, and Life License with Ohio Department of Insurance (ODI) (required to obtain within 4 months of hire).
- Knowledge of health insurance products and services, sales and industry processes including underwriting, stop loss, benefit plan design, health care funding arrangements, and related state and federal regulations including HIPPA, COBRA, FMLA, ACA.
- Intermediate Microsoft Office skills including PowerPoint and proficiency with Customers Relationship Management systems.
- Knowledge of fundamental sales and customer service principles and best practices.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Health Savings Account with a company matching contribution.
- Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Salary : $5,250