What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Medical Massage Pensacola?
About Us
Medical Massage Pensacola is a growing wellness practice specializing in medical massage, pain relief, post-surgical care, and therapeutic bodywork. Our mission is to help clients feel better, move better, and improve their quality of life through compassionate, professional care.
We are seeking a friendly, organized, and dependable Front Desk Receptionist who can create a welcoming experience for our clients while keeping daily operations running smoothly.
Responsibilities
- Greet clients warmly and provide exceptional customer service
- Answer incoming phone calls and respond to inquiries
- Schedule, confirm, and manage appointments using our scheduling software
- Check clients in and out efficiently
- Process payments and maintain accurate records
- Assist with client intake forms and basic administrative tasks
- Keep the reception area clean, organized, and professional
- Perform light cleaning duties throughout the day, including:
- Restocking treatment rooms and supplies
- Sanitizing high-touch surfaces and common areas
- Emptying trash and maintaining cleanliness of client areas
- Sweeping, vacuuming, and general tidying as needed
- Support therapists and management with daily office operations
- Help promote memberships, packages, retail products, and clinic services
- Manage appointment reminders and follow-up communications
What We're Looking For
The ideal candidate enjoys helping people, takes initiative, and understands that creating an exceptional client experience includes maintaining a clean, welcoming environment. We are looking for someone who is dependable, detail-oriented, and willing to assist wherever needed to support the team and our clients.
Pay: $14.00 - $15.00 per hour
Work Location: In person
Salary : $14 - $15