Medical Billing Specialist

Job Title: Billing Specialist- Hybrid Remote

Salary Range: $22.00-$26.00 per hour

Competitive Benefits & Compensation

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Job Overview: MedMan is seeking a dynamic and service-driven Revenue Cycle Super User to join our team. In this role, you will be responsible for performing a variety of daily, weekly, and monthly revenue cycle tasks, while also supporting overall billing operations and process improvement efforts.

We are looking for a reliable, detail-oriented Medical Billing Specialist who thrives in a fast-paced environment and is committed to delivering excellent service—both individually and through collaboration with the team. Responsibilities include processing claims, posting payments, and ensuring accurate and timely billing for a medical clinic.

Key Responsibilities:

• Serve as expert resource for the billing team and clients, providing support and troubleshooting.
• Oversee EMR setup and onboarding of new clients, ensuring seamless integration and functionality.
• Responsible for analyzing changes in the EMR platforms, including new features, modifications, and potential improvements, while identifying challenges or limitations and providing training and education as needed.
• Updating and reviewing software for workflow improvements as needed.
• Daily & weekly billing functions which may include:
• Preparing, reviewing, and transmitting clinical charges, including updating procedure and diagnosis codes in computer files, coordinating reports, maintaining fee schedules, and the posting of payments.
• Balancing a daily input and accounts receivable system.
• Communicating with clinics on denied claims related to patient benefit eligibility.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Contacting insurance companies regarding any discrepancy in payments if necessary.
• Researching and appealing denied claims.
• Answering patient and insurance telephone inquiries pertaining to assigned accounts.
• Collecting delinquent accounts by establishing payment arrangements with patients and following up with patients when payment lapses occur.
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Essential Skills & Qualifications:

• Familiarity with CPT and ICD-10 coding
• Competent use of computer systems, software, and 10 key calculators
• Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections
• Skills in organizing and reporting data that is accurate, complete, and accessible to other employees
• Portrays a calm manner and patience working with either patients, providers, or insurers during the billing process
• Excellent customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds
• Displays professionalism in their demeanor and in their communication – verbally and written
• Demonstrates the ability to handle a fast-paced environment by portraying strong multi-tasking skills
• Demonstrates the ability to prioritize tasks/responsibilities and complete duties within the allotted time
• Willing to seek out new methods and principles and be willing to incorporate them into existing practices
• Strong attention to detail and organizational skills
• Provides consistency and timeliness in attendance
• Willingness to be cross-trained in different tasks

Minimum Requirements:

High school diploma

Two years’ experience in medical practice billing

Proficiency in MS Office

Experience in eCW and Athena (2-3 years)

As an employee of MedMan, your effectiveness is magnified by instantly becoming a part of an established infrastructure of experienced medical practice professionals driven to intentionally and aggressively transfer information to improve one another’s performance. With a 48-year history, MedMan is the oldest medical group management company in America.