What are the responsibilities and job description for the Patient Care Coordinator position at Medical Foundation of Chattanooga?
Overview
Patient Care Coordinator (PCC) serves as the primary point of contact for patients, addressing inquiries, providing information about services and facilitates the enrollment process for the patients. The PCC is the link between patients and providers.
Duties
- Manage enrollment process from referral to post-care follow up.
- Communicate patient updates to PCP to ensure coordinated care.
- Research and connect patients with community resources.
- Facilitate appointment adherence.
- Provide ongoing support throughout the patients healthcare journey.
- Support other Care Coordinators with their processes.
- Handle administrative tasks such as filing, data entry, and managing correspondence related to patient care.
- Assist with emergency food distribution: place orders with the food bank, schedule pick-up, prepare boxes, organize distribution schedule and distribute food.
Skills
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Experience in providing administrative support, including scheduling and record management.
- Proficient in verbal and written English and Spanish
- Excellent in-person, telephone, and written communication skills to interact with patients and providers.
- Excellent interpersonal skills with a focus on customer service and patient satisfaction. If you are passionate about helping others, we encourage you to apply for this rewarding opportunity as a Patient Care Coordinator.
- Bilingual in English/Spanish a plus
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22