Staffing Coordinator (Scheduler)

Potomac Valley Rehabilitation and Healthcare Center LOCATION 1235 Potomac Valley Rd Rockville, Maryland, 20850 USA Job Type : Full Time DESCRIPTION Potomac Valley is seeking a detail-oriented and proactive Staffing Coordinator to join our team and drive operational excellence while delivering Care Beyond Compare. In this pivotal role, you'll strategically manage our nursing department's labor resources, ensuring optimal staffing levels, regulatory compliance, and seamless communication across all shifts. Reporting to the Administrator and collaborating with the Director of Human Resources and Director of Nursing you'll be the backbone of our workforce allocation—ensuring our residents receive exceptional care through consistent, well-planned shift coverage. What You'll Do Scheduling Excellence • Create and maintain comprehensive 4-week master schedules for the nursing department • Align employee schedules with qualifications and patient care needs across all shifts • Respond swiftly to last-minute changes, callouts, and emergencies to maintain uninterrupted staffing • Partner with Unit Managers and nursing leadership to proactively fill open shifts • Analyze resident census and acuity levels to dynamically adjust staffing levels • Strategic Labor Management • Minimize agency reliance by prioritizing in-house staff utilization for cost-efficiency and care continuity • Monitor and manage pre-scheduled agency shifts, canceling promptly when in-house coverage is secured • Track trends in tardiness, absences, and overtime, providing actionable insights to leadership • Proactively plan staffing needs using historical data and projected census Technology & Systems • Maintain accurate data in our electronic scheduling and timekeeping software • Log all schedule changes, callouts, and shift swaps for payroll and analysis • Oversee employee enrollment in time clock systems and ensure protocol adherence Communication & Collaboration o Serve as a liaison between staff, department heads, and administration o Participate actively in staffing and labor management meetings o Provide clear, timely schedule updates and communicate changes effectively o Report staffing trends and recommend solutions to leadership What We're Looking For Required: o High school diploma or equivalent o Excellent written and verbal communication skills o Strong organizational and time-management abilities o Proficiency with technology and software systems o Ability to remain composed under pressure o Exceptional conflict resolution skills o Customer service-oriented approach with a friendly demeanor o Ability to work independently Preferred: o Prior experience in healthcare staff planning o Experience with electronic scheduling and timekeeping software Physical Requirements: Light to medium physical activity—occasional lifting/carrying up to 25 lbs. Position Details o FLSA Status: Hourly / Non-Exempt o Reports To: Administrator o Collaborative Partner: Director of Human Resources and Director of Nursing Ready to Make an Impact? Join Potomac Valley and play a crucial role in ensuring our team is always prepared to deliver exceptional care to our residents. Apply today!