What are the responsibilities and job description for the Medical Receptionist position at Medical Eye Associates?
Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.
Duties
- Check patients in and out, ensuring accurate demographic and insurance information.
- Answer incoming calls and assist with scheduling, rescheduling, and cancellations.
- Verify insurance benefits, referrals, and authorizations.
- Collect copays, deductibles, and outstanding balances.
- Schedule follow-up appointments according to physician instructions.
- Scan and upload patient documents into the electronic medical records system.
- Respond to patient inquiries, emails, and assigned tasks.
- Coordinate with clinical staff, insurance, and scheduling departments.
- Maintain patient confidentiality and follow HIPAA guidelines.
- Multitask in a fast-paced ophthalmology practice while maintaining accuracy and professionalism
Experience
- Previous office experience or clerical experience demonstrating strong organizational skills
- Proficiency in Microsoft Office suite including Word, Excel (spreadsheets), and Outlook for calendar management
- Experience with data entry, filing systems, and general office management tasks
- Excellent phone etiquette skills with the ability to communicate clearly via phone communication channels
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Knowledge of medical insurance and eligibility verification preferred.
- Experience with electronic medical records (ModMed preferred).
Join us as a Front Desk Agent where your proactive attitude and dedication will shine! This role is perfect for someone eager to grow their administrative expertise while delivering outstanding customer support. We value energetic individuals who thrive on organization, communication, and creating welcoming experiences for everyone who walks through our doors.
Pay: $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18