Insurance Accounts Receivable Specialist

We’re seeking an experienced Insurance A/R Specialist to join our growing Revenue Cycle Management team. As we continue to expand and thrive, we’re looking for someone who is excited to be part of a collaborative and supportive team, take ownership of their work, and make a meaningful impact by keeping accounts moving smoothly from claim submission through payment collection. If you enjoy problem-solving, working directly with payers, and seeing the results of your efforts, this is a role where you can truly make a difference.

This position is ideal for someone who understands the full billing lifecycle, including denial management, and values accuracy, organization, and steady progress. You will play a critical role in ensuring timely and accurate reimbursement from all insurance payer types.

Position may transition to hybrid after 90 days, based on performance and comfort with the role. One day in office will be required after this period.

What You’ll Do

• Work aged A/R reports and prioritize next steps
• Review EOBs and remittance advice to identify denials or underpayments
• Follow up on unpaid or underpaid claims using payer portals and phone calls
• Research, correct, and appeal denied or rejected claims
• Navigate clearinghouses and payer portals (e.g., Availity, Change Healthcare)
• Document activity clearly and consistently
• Collaborate with billing, posting and front-end teams to identify recurring issues and resolve problems at their root causes.

What We’re Looking For

• 1 year of medical insurance A/R or revenue cycle experience, with a demonstrative understanding of denials, appeals, and EOB review.
• Familiarity with commercial and government payers (Medicare, Medicaid, BCBS, UHC, etc.)
• Comfort with EHR and practice management systems
• Strong organizational and time management skills, with an attention to detail.
• Professional and friendly communication skills.

What You Can Expect From Us

• Thoughtful onboarding and clear expectations
• Reasonable productivity standards with a focus on accuracy
• Supportive, approachable leadership
• A collaborative, respectful team environment
• Trust and autonomy in your day-to-day work, with the freedom to manage your accounts, prioritize effectively, and take ownership of outcomes.

Compensation & Benefits

• Competitive compensation based on experience
• Generous paid time off
• Comprehensive health insurance coverage to include medical, dental, and vision.
• Basic and voluntary life Insurance along with short- and long-term disability.
• Health Savings Accounts (HSA) or Flex Spending Accounts (FSA) options
• Retirement plan with company % match
• Flexible scheduling and a relaxed, professional work environment.

Who We Are

For more than 30 years, Medical Consulting Group has partnered with medical practices and ambulatory surgery centers (ASCs) across the U.S., with a strong focus on ophthalmology and eye care. While we’re based in Springfield, Missouri, our work supports a wide range of medical and surgical specialties nationwide.

We’re happy to answer questions during the interview process and talk through expectations or hybrid scheduling in more detail.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience resolving claim issues through payer portals or phone calls?
• Tell us about your experience working in an Electronic Health Record (EHR) or Practice Management System for A/R tasks.
• Tell us about your proficiency using Excel to track and analyze A/R.

Experience:

• medical insurance billing: 1 year (Required)

Ability to Commute:

• Springfield, MO 65804 (Required)

Work Location: Hybrid remote in Springfield, MO 65804