What are the responsibilities and job description for the Clinical Program Coordinator III - Emergency Medical Services (EMS) position at Medical College of Wisconsin?
Summary
Provide strategic leadership and coordination for education, training, and professional development activities across the Emergency Medical Services (EMS) division. Working collaboratively with EMS Division leadership, Medical Directors, and senior paramedic leaders, this role leads the planning, implementation, and continuous improvement of division-wide education and training initiatives.
Serve as the subject matter expert for EMS education operations, ensuring alignment of training initiatives with clinical priorities, regulatory requirements, and organizational objectives. This position supports the development and sustainability of EMS education infrastructure, oversees compliance and reporting functions, and advances community-facing EMS education initiatives.
Primary Responsibilities
Appropriate experience may be substituted for education on an equivalent basis.
Minimum Required Education: Bachelor’s degree
Minimum Required Experience: 5 year’s
Preferred Experience: Emergency Medical Services
Physical Requirements
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Work Environment
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
Why MCW?
For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.
MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Provide strategic leadership and coordination for education, training, and professional development activities across the Emergency Medical Services (EMS) division. Working collaboratively with EMS Division leadership, Medical Directors, and senior paramedic leaders, this role leads the planning, implementation, and continuous improvement of division-wide education and training initiatives.
Serve as the subject matter expert for EMS education operations, ensuring alignment of training initiatives with clinical priorities, regulatory requirements, and organizational objectives. This position supports the development and sustainability of EMS education infrastructure, oversees compliance and reporting functions, and advances community-facing EMS education initiatives.
Primary Responsibilities
- Ensure compliance with applicable regulatory, accreditation, contractual, and institutional requirements related to EMS education, training, certification, and continuing education.
- Coordinate the development, implementation, and evaluation of EMS education and training materials, including curricula, presentations, protocols, manuals, online learning content, reports, and other program resources.
- Maintain program timelines, calendars, and deliverables by coordinating training activities, tracking deadlines, and aligning priorities with operational and organizational goals.
- Manage and monitor program budgets, contracts, vendors, educational technology platforms, and related resources supporting EMS education initiatives.
- Organize and facilitate meetings, committees, site visits, training events, and outreach activities while serving as a liaison with EMS partners, community organizations, instructors, and stakeholders.
- Coordinate and support EMS education and training programs, including continuing education, skills training, protocol updates, and specialty certification programs. Collaborate with Medical Directors, instructors, and subject matter experts to support program delivery.
- Collect, analyze, and report program data related to participation, compliance, certifications, competencies, licensure, and effectiveness. Develop reports and presentations to support quality improvement and decision-making.
- Communicate program progress, outcomes, and recommendations to EMS leadership, Medical Directors, regulatory agencies, and other stakeholders.
- Participate in committees and workgroups supporting EMS education, professional development, quality improvement, and advancement of the profession.
- Coordinate recruitment, onboarding, training, and support of program staff, instructors, contractors, and trainees as assigned.
- Provide recommendations and support for EMS education planning, program improvement, operational readiness, and innovation initiatives.
- Perform other duties as assigned.
- Knowledge of technical, business, consultation, project management, and cultural awareness.
- Customer focus, building trust, communication, critical thinking, and influencing skills.
Appropriate experience may be substituted for education on an equivalent basis.
Minimum Required Education: Bachelor’s degree
Minimum Required Experience: 5 year’s
Preferred Experience: Emergency Medical Services
Physical Requirements
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Work Environment
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
Why MCW?
- Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
- 403B Retirement Package
- Competitive Vacation and Paid Holidays offered
- Tuition Reimbursement
- Paid Parental Leave
- Employee & Family Assistance Program (EFAP)
- Pet Insurance
- On campus Fitness Facility, offering onsite classes
- Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.
MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.