EMT Coordinator

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an EMT Coordinator with Medical City Plano you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

What you will do in this role:

• Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
• Work collaboratively with team members ensuring appropriate patient admission.
• Exhibit proficiency in EMTALA.
• Efficiently and effectively, manage all hospital transfers and transports.
• Display and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center’s customer groups (i.e. physicians and their office staffs, callers, and fellow employees).
• Exhibit knowledge of all state/federal regulatory requirements pertaining to ambulance transports
• Display exceptional communication and interpersonal skills with physicians and their offices to coordinate admission.

What qualifications you will need:

• EMT Certificate (required)
• Minimum 2 years of clinical or hospital experience required – highly preferred ED and acute hospital experience
• Call Center/Transfer Center experience (preferred)

Scheduling Requirements:

• 12 Hour Shifts – Required
• Flexibility in scheduling - Required
• Rotating Weekends - Required
• Holiday Shifts - Required

Benefits

Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our EMT Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.