Pharmacy Technician

About Medical Center Specialty Pharmacy (“MCSP”)

MCSP is a premier, full-service pharmacy and compounding lab located in Wilmington, NC. For over 30 years, we have been a trusted local pharmacy for all types of prescriptions including specialized compounded medications. Our mission at Medical Center Specialty Pharmacy is to hold steadfast in our founding philosophy of exceptional, personalized service, customized solutions, and care for our patients' health and well-being. We are looking for team members that share our Core Values:

· Stewardship

· Innovation

· Synergy

· Customer Service

· Commitment to Quality

Position Summary

We are searching for a friendly, hardworking team player to join our team as a part-time Pharmacy Technician. At MCSP Pharmacy Technicians play a foundational role in day-to-day operations by driving much of the workflow activities. Pharmacy Technicians are responsible for receiving and processing new prescriptions and refills, billing insurance when applicable, filling the prescriptions, managing inventory, providing customer service to walk-in patients, and providing back-up coverage to our customer service team for our phone system, among other tasks. The position requires an individual who is adaptable to changes in workflow and processes and collaborates well in a team environment. Excellent customer service is at the heart of an independent pharmacy, so a successful Pharmacy Technician will share this value.

Qualifications:

· High school diploma or equivalent

· Previous experience as a Pharmacy Technician

· PTCB National Certification

· Employment is contingent upon a drug screening test and background check

Skills and Characteristics:

· Strong work ethic and drive

· Attention to detail

· Commitment to customer service

· High level of professionalism and integrity

· Problem solving

· Highly organized

· Eagerness to work as a team player

· Positive attitude

Key Responsibilities (include but not limited to):

· Receives electronic and faxed prescriptions, weekly batches or refill requests and accurately and efficiently fills the prescriptions under the direction of the Pharmacist. Performs pharmacy tasks such as handling, counting, mixing, and packaging medications.

· Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations. Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues.

· Maintain accurate records and provide detailed, professional notes in patient files. Secures information in accordance with the privacy and security guidelines of the Company and applicable regulations such as HIPAA.

· Operate independently in MCSP’s prescription fulfillment system to complete patient orders with a high degree of accuracy.

· Maintains proper storage and security conditions for the drugs. Cleans and helps to maintain equipment and work areas.

· Receives, stores and logs inventory and returns (upon Pharmacist approval), verifies quantities against invoices, and informs supervisors of stock needs or shortages. Remains aware of expiry dates and rotates stock to avoid dispensing out of date products.

· Promotes OTC sales of medications and specialized supplements.

· Dress and interact professionally in an office environment.

· Follow all company policies and address issues following appropriate chain of command.

· Assist with new hire training.

Hours: Part-time employment for (Mon-Fri). Approx. 20-30 hours/ week.

Job Type: Part-time

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Rotating shift

Work Location: In person