What are the responsibilities and job description for the Sales Operations Coordinator position at Medical Associates?
Medical Associates Health Choices is hiring a Sales Operations Coordinator to join our team!
Where You Will Be Working:
Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company. Our 1,100 healthcare and health insurance professionals lead the way in providing quality healthcare and top-notch insurance products in Northeast Iowa, Southwest Wisconsin, and Northwest Illinois. This position is onsite and located at the Medical Associates Health Plans in Dubuque, Iowa.
Benefits Package Includes:
- Single or Family Health Insurance with discounted premium rates for wellness program participation.
- 401k with immediate matching (50% on the dollar up to 7% of pay) additional annual Profit Sharing
- Flexible Paid Time Off Program (24 days off/year)
- Medical and Dependent Care Flex Spending Accounts
- Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Major Duties and Responsibilities:
- Sales and Account Management Support – Develop and advance current processes and procedures that support the team to meet sales and retention goals in coordination with the MAHP team. Update and maintain sales and retention documents, including ongoing storage of related documents. Provide sales and account management support as needed for presentation, open enrollment, new sales, benefit booklets, and any other needed materials. Participate and support events and outings as needed to support sales and account management.
- Broker management- administer the broker appointments and contracts as well as renewals within the Broker database. Oversee continuing education, agent licensing, broker contracts, etc.
- Update and maintain member facing materials, including SBCs and SBDs.
- Collaborate across MAHP to ensure seamless operations within the sales and account management teams. Including partnering with marketing and others to develop necessary sales materials, participate in product and benefit meetings, develop and maintain member related materials, and any other sales material needed.
- Answering and screening telephone calls appropriately. Other administrative duties assigned.
Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education Equivalent to a high school education.
Interpersonal Skills The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.
