What are the responsibilities and job description for the Receptionist (Peds) position at Medical Associates of NWA?
Overview
NWA Pediatrics is seeking a receptionist. Duties will include, but are not limited to, checking patients in, obtaining and entering all demographic information, answering a multi-line phone, and scheduling appointments. As the first line of communication with our patients, professional attitude and appearance are a must. Must be available to work Monday-Friday. Applicant must have exceptional customer service skills, be self-motivated, reliable, and pay attention to details. Clerical experience is preferred.
Responsibilities:
- Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician
- Answering multi-line phones
- Open the department on time
- Scheduling patient appointments
Qualifications:
- High School Diploma or GED
About Northwest Arkansas Pediatrics Northwest Arkansas Pediatrics, a MANA Clinic, is committed to providing excellent, compassionate care to children and their families. Our pediatricians and staff have 30 years of experience caring for children. Drs. Joe T. Robinson and Terry Payton founded the Northwest Arkansas Pediatric Clinic in 1983 to provide comprehensive care for children from infancy to adolescence. Today, NWAP has 20 board certified pediatricians on staff and locations in Fayetteville and Pinnacle Hills.
About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
Benefits We Offer:At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:
Comprehensive Benefits –
-Medical Insurance
-Vision Insurance
-Dental Insurance
-HSA or FSA options with medical insurance
-Voluntary Aflac Accident and Critical Illness
-Employer paid life, long-term & short-term disability benefits
-401(K) match and profit sharing
-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics
Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities
- Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician
- Answering multi-line phones
- Open the department on time
- Scheduling patient appointments
Qualifications
- High School Diploma or GED