What are the responsibilities and job description for the Inventory & Fulfillment Manager position at Medical Application Repair & Sales?
Position Overview
We are hiring a Senior Inventory & Fulfillment Manager to own inventory, purchasing follow-up, and order execution end-to-end inside NetSuite. This is a hands-on operator role for someone who has already run inventory at a high level and can step in immediatelyno ramp-up, no babysitting.
You will be the person who makes sure we never find out weeks later that something is backordered. Youll control stock accuracy, keep POs on track, and give sales real answers in real time.
If youve managed inventory in NetSuite (or similar ERP), tightened processes, and kept operations clean under pressureyoull fit. If you need training on basics, this isnt the role.
Key Responsibilities (You Own This)
Inventory Management
- Maintain accurate inventory levels within NetSuite
- Perform cycle counts, reconciliations, and adjustments
- Investigate discrepancies and implement corrective actions
- Monitor stock levels and proactively flag shortages
Order Fulfillment
- Pick, pack, and ship orders accurately and efficiently
- Ensure all shipments meet company standards and timelines
- Coordinate with carriers and manage shipping documentation
Purchasing & PO Follow-Up
- Track purchase orders and follow up with vendors regularly
- Proactively identify potential delays or backorders
- Communicate issues early to avoid last-minute surprises
- Ensure inbound inventory aligns with demand and sales needs
Sales Support
- Provide real-time inventory updates to the sales team
- Assist with availability checks and expected arrival timelines
- Help ensure commitments to customers are accurate and achievable
Process Improvement
- Identify inefficiencies in inventory and fulfillment workflows
- Recommend and implement improvements within NetSuite and operations
- Help build systems that prevent issues rather than react to them
Qualifications (Must-Haves)
- NetSuite power user (required) inventory, item records, bins/locations, POs, receiving, fulfillments, adjustments
- 35 years running inventory fulfillment in a fast-paced environment
- Proven track record of tight inventory accuracy and clean audits
- Experience chasing POs/vendors and preventing backorders before they hit
- Strong operational judgmentcan prioritize, decide, and execute without hand-holding
- Clear communicator with sales and vendors
If you havent owned inventory in an ERP and driven results independently, you will not be a fit.
What Were Looking For
- You take ownership and close loopsnothing falls through
- You think in systems and fix root causes, not symptoms
- You move fast but keep data clean
- Youre comfortable being accountable for whats in stock, whats coming, and when
- You make the sales team better by giving accurate, proactive updates
Compensation & Impact
- Competitive salary based on experience
- High impact role with visibility across sales and leadership
- Opportunity to build and tighten the system, not just maintain it
Why Join MARS
- Growing company in the medical equipment space
- Direct impact on operations and customer satisfaction
- Opportunity to build and improve systems, not just maintain them
- Collaborative team environment with strong growth potential