Nursing Home Medicaid Case Manager

MEDICAID CASEWORKER

Using Creativity to Help Families

Founded in 2008, Medicaid Filing Connection serves elders and their families as they transition into skilled nursing facilities by helping them protect their assets and qualify for Medicaid. We serve families throughout Texas and are recognized as a leader in our industry. Our unique solutions set us apart through a unified company passion to serve our clients with genuine empathy, creativity, and care.

We thrive on helping families through one of the most difficult times in their lives. MFC is proudly a faith-based company that strives for excellence, continuous improvement, and putting people first. Our family-first atmosphere, no-drama attitude, and genuine care for others have created a company culture we are proud of.

Learn more about our work at .

OUR CORE VALUES

• Creative, out-of-the-box solutions Compassion and empathy for our clients Striving for excellence and continuous improvement

DOES THE FOLLOWING DESCRIBE YOU?

• Strong critical thinker who enjoys solving complex problems Highly organized and detail-oriented Excellent written and verbal communication skills Strong work ethic and personal accountability Able to manage multiple priorities and deadlines simultaneously Financially minded and comfortable reviewing financial documents Empathetic, emotionally intelligent, and service-oriented Positive attitude and team player Adaptable and willing to learn new concepts and technology quickly Self-motivated and able to work independently

WHO WE WANT

As we continue to serve more families across Texas, we are seeking a Medicaid Caseworker to help guide families through the Medicaid application process.

This is not an entry-level administrative position. Successful candidates enjoy managing complex financial and eligibility-related matters while providing exceptional service to families.

The ideal candidate has experience managing cases, files, transactions, or complex administrative processes from beginning to end. They enjoy helping others, communicating with families, solving problems, and ensuring details are handled accurately.

This individual will become a trusted resource for families who are navigating long-term care placement and Medicaid eligibility. They will work closely with clients, nursing facilities, attorneys, financial institutions, and our internal team to move cases toward successful application submission and approval.

While prior Medicaid experience is a plus, we are willing to train the right candidate who demonstrates strong analytical ability, financial aptitude, organization, and a genuine desire to help others.

WHAT YOU’LL DO

• Manage a caseload of Medicaid clients throughout the application process Analyze financial records including bank statements, investment accounts, insurance policies, and income sources Gather and organize documentation required for Medicaid eligibility Communicate regularly with clients, family members, nursing facilities, and referral partners Work closely with support staff to ensure cases progress efficiently Assist in identifying potential eligibility issues and developing solutions Maintain detailed case notes and documentation Track deadlines and ensure timely completion of tasks Participate in case strategy discussions and training Build trusted relationships with families while providing excellent customer service Assist with facility relationships and occasional in-person meetings as needed

QUALIFICATIONS

• Bachelor’s Degree, Associate’s Degree, or equivalent professional experience Experience in case management, loan processing, escrow, title, underwriting, banking, Medicaid, social services, healthcare administration, elder care, hospice, admissions, or other detail-oriented administrative roles Strong financial and analytical skills Ability to understand and interpret financial documentation Excellent verbal and written communication skills Strong organizational and time-management abilities Ability to work independently while collaborating with a team Proficiency with Microsoft Office and ability to learn new software quickly Comfortable working in a faith-based culture and environment

IDEAL BACKGROUNDS

• Medicaid Eligibility Specialist Loan Processor Escrow Officer or Escrow Assistant Mortgage Processor Title Company Professional Hospice Admissions Coordinator Hospital Case Manager Social Services Professional Long-Term Care Admissions Coordinator Financial Services Administrative Professional

WHAT WE OFFER

Our Caseworker role is designed for long-term success and growth. We invest heavily in training and development because our work is highly specialized and unique within the industry.

Benefits include:

• Competitive salary Retirement matching Healthcare cost-sharing benefits through Sedera Paid Time Off (PTO) Ongoing training and professional development Hybrid work environment Opportunity for advancement and increased responsibility Meaningful work helping families during difficult times

This position is primarily hybrid, with a combination of remote work, office collaboration, and occasional visits to nursing facilities or client meetings as needed. You would work at home for the majority of the time but you would need to visit nursing homes in your area occasionally to assist families.

HOW TO APPLY

Please submit your resume along with a brief cover letter explaining who you are, why you are interested in the role, and why you believe you would be a strong fit for Medicaid Filing Connection.

Be sure to answer all screening questions to be considered.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Paid time off

Work Location: Remote

Salary : $40,000 - $50,000