Vice President, Mobile Operations

Position: Vice President, Mobile

Who we are: 

Since 1995, Mediacom Communications has grown to become the 5th largest cable operator in the United States and a leading gigabit broadband provider to smaller markets. With a team of over 3,900 dedicated professionals, we are committed to bridging the digital divide between America's major cities and its smaller regions. Our fiber-rich network allows us to deliver high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. 

At Mediacom, we are passionate about growth and innovation. We offer faster, more reliable internet service, expanded digital and HD TV choices, and advanced home security and phone solutions. As we continue to expand, we strive to remain at the forefront of delivering cutting-edge entertainment, communications, and internet products. This year, we proudly launched our new mobile phone network, further enhancing our commitment to providing innovative and comprehensive services.

To achieve this, Mediacom Communications seeks talented professionals to partner with us to meet these challenges and realize what we can imagine. Take the next step toward a dynamic and rewarding career with Mediacom Communications. Learn more about us at mediacomcable.com

Position Overview: 

The VP of Mobile will be responsible for shaping and executing the mobile market entry for Mediacom from strategy through execution. They will provide leadership, vision, and direction to a team of mobile product managers, web developers, marketing managers and billing specialists, as well as Mediacom’s integrated partners. Key responsibility will be to ensure that Mediacom’s mobile products and solutions align with business objectives and meet the highest standards of quality and innovation. The successful candidate for the position of VP of Mobile is a strategic leader who possesses a blend of technical expertise, innovation, and exceptional team management skills. The incumbent must have a “roll up the sleeves'' attitude and embrace a proactive, entrepreneurial, mindset dedicated to continuous development, growth and achieving success.

This position will require some travel (about 25%) to meet with local vendors and partners, as well as other Mediacom locations throughout the country.

Company Benefits: 

At Mediacom, we believe that your success is our success, providing you the Power to Succeed in your career. That's why we offer a comprehensive benefits package designed to support and enhance both your personal and professional life. You'll find many advantages to joining the Mediacom team such as:

• Comprehensive Health Coverage: Including health, vision, and dental insurance to keep you and your family healthy.
• Education Enrichment: Up to $5,000 per year for professional development and educational advancement.
• 401(k) Retirement Plan: With a generous company match to help you plan for your future.
• Paid Time Off: Including vacation, holidays, and flexible paid time off to ensure work-life balance.
• Employee Discounts: Enjoy discounts on Mediacom services where available, or receive a reimbursement for internet/cable services in areas where Mediacom isn’t offered.
• Ongoing Training and Professional Development: To help you grow in your career and achieve your professional goals.
• And Much More: Additional benefits and perks!

Join the Mediacom team and experience how we’re committed to your career growth and overall well-being.

Position Responsibilities:

Mobile Strategy & Business Case: Develop, execute, and refine mobile strategy, ensuring it aligns with the overall business goals and objectives. Have ownership of the business case and ensure that investments and returns align.

Go to Market: Develop and manage pricing, customer acquisition, and customer retention plans to deliver the target economics of the business.

Team Leadership: Lead and mentor a talented team of mobile developers, designers, and product managers to foster a collaborative and innovative environment.

Product Development: Oversee the entire product development lifecycle, from concept to delivery, ensuring the on-time and on-budget development of high-quality mobile service.

Device & Supply Chain Management: Responsible for the portfolio development, ranging & lifecycle management of smartphones, accessories, tablets & wearables. Also, responsible for value added services including device protection, trade-in, upgrade & BYOD. Managing vendor contract negotiations and management.

Cross-Functional Collaboration: Work closely with other departments such as marketing, sales, and customer support, to ensure alignment with the company's brand and customer needs.

P&L Management: Develop and manage the mobile division's budget, allocating resources effectively and optimizing project delivery costs. Establish key performance indicators (KPIs) and regularly measure and report on the success and performance of mobile division, relative to goals.

Compliance and Security: Ensure mobile products and partnerships adhere to all relevant regulations, compliance requirements, and data security standards.

 Position Requirements:

·         Bachelor’s Degree in related field required. Master’s degree preferred.

·         Proven track record of at least 7 years in the mobile development industry required, with full cycle experience working with vendors, extensive knowledge of devices, and a plethora of existing relationships in the industry. Experience at a Mobile Network Operator or MVNO is highly preferred.

·         At least 7 years of management experience required, including developing and managing a diverse team of individuals with various responsibilities and duties.

·         Demonstrated experience in successfully launching and managing mobile and/or service-related product(s) from concept to delivery.

·         Demonstrated experience in successfully working with device OEM’s and developing a roadmap for supporting popular smartphones, tablets & wearables including value added services like device protection, trade-in etc.

·         In-depth knowledge of the mobile market including industry trends, technologies, platforms, and development methodologies- particularly in the MVNO space.

·         Strong leadership and team management skills with the ability to inspire and motivate teams.

·         Excellent problem-solving skills and the ability to make data-driven decisions.

·         Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams and clearly communicate and present ideas to all levels of the organization.

·         A passion for innovation and a deep understanding of user experience design principles.

Disclaimer: The salary range for this position is $110,000.00 - $180,000.00. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Our Awards: Mediacom is proud to have received the following recognitions: 2024, 2023, 2022, and 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award. 

Who you are matters here: 

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

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Salary : $5,000