What are the responsibilities and job description for the Front Desk Agent position at Media Frame INC?
We are a professional office located in the heart of Rochester, NY, committed to delivering outstanding service and support to our clients and visitors. We are currently seeking a friendly, organized, and reliable Front Desk Agent to be the first point of contact for our office. If you enjoy interacting with people and keeping things running smoothly, we’d love to hear from you!
Responsibilities:
- Greet clients, visitors, and staff in a courteous and professional manner
- Answer and direct phone calls and emails efficiently
- Schedule appointments and manage calendars
- Handle check-ins and check-outs for visitors or clients
- Maintain a clean, organized, and welcoming front desk area
- Receive, sort, and distribute mail and packages
- Perform basic administrative tasks such as filing, copying, and data entry
- Assist with other office support duties as needed
Qualifications:
- High school diploma or equivalent required
- Previous front desk, receptionist, or customer service experience preferred
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong communication and interpersonal skills
- Highly organized with attention to detail
- Ability to handle multiple tasks in a fast-paced environment
- Professional appearance and demeanor
What We Offer:
- Competitive pay
- Paid time off and holidays
- Health and dental benefits (for full-time employees)
- Supportive team environment
- Opportunities for growth and advancement
Job Type: Full-time
Pay: $18.52 - $21.19 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $21
