Account Manager

Who we are

Media A La Carte is a boutique social media agency specializing in organic social, content production, and paid social for clients in the luxury beauty, wellness, jewelry, and alcohol spaces. We’re a woman founded team with a desire to hire a good fit for our team because our philosophy is: life’s too short to work with people you don’t like. We take our work for our clients super seriously but also watch Gilmore Girls in the studio on Wellness Wednesdays once a month. You get the vibe.We love to chat about the latest killer campaign (hem hem, Ella Bright for Rare Beauty blush?!?!?! Iconic.) and we can execute what gets our clients results without breaking a sweat. We’re at the helm of the new era in digital marketing, bringing it all in house, and doing it with style.

Why us

Why not us? Just kidding. Listen, we work hard. We won’t lie to you. This is not a ‘take a shower and do your 10 step skincare routine’ while on the clock type of job. BUT if you loved our intro above, then you’ll love working with our team. Imagine never complaining about the people you work with again? That’s our goal. As a startup going on it’s 6th year with big dreams for scaling, you’ll have the opportunity to get your hands dirty in areas you’d never touch at a bigger agency. We’re competitive with benefits, offer a hybrid work schedule, and observe Summer Fridays year round. Other things you’ll love include closed between Christmas and New Years, a remote week over 4th of July and Thanksgiving, and new business bonuses.You’ll work hard but it’ll be a rewarding job you actually like. We’ll make sure of it. 

We’re looking at you!

As an Account Manager at Media A La Carte, you're the ultimate hustler, the queen of the concrete jungle, and the mastermind behind every big win for your clients. You're not just in tune with the team and your clients - you're practically telepathic. You devour current events and pop culture like a New York slice, and you never settle for anything less than extraordinary because mediocrity simply isn't in your vocabulary.

At Media A La Carte, we don't just want someone who checks the boxes – we want someone who redefines them. You're strategic, laser-focused on goals, and borderline obsessive about the details. You're not afraid to lead by example in difficult client communications, setting up the perfect lighting for filming, editing raw footage into a scroll-stopping reel, and ideating campaigns that make an impact.

Above all, you're not just excited about what Media A La Carte is now - you're electrified by the limitless potential of what it will become. Because in New York City, anything is possible - especially when you're at the helm.

Available opportunity

As a key role within Media A La Carte, the Account Manager is a vital link between the company and our clients with hybrid responsibilities between managing and executing. They play a pivotal role in fostering effective communication and implementing best practices to drive success. The Account Manager takes charge of the accounts under their leadership by not only mentoring Social Media Managers but supporting in the direct creation of content/ideas in the ideating, filming, and editing phases. A day in the life of the Account Manager might look like leading a client meeting, ideating a content calendar, reviewing content from an SMM, and training them on how to execute their edits.

Here’s what we need

4 years of social media strategy for luxury brands in the fashion, beauty, or jewelry space, preferably with agency vs. in-house.

A passion for fueling team growth and nurturing talent.

Appreciates the art of dotting I’s and crossing T’s. The devil is in the details.

Media junkie - there’s no such thing as reading/watching too much. Bonus points for pop culture acumen.

Leads teams by example, showcasing professionalism, punctuality and problem solving while maintaining a sense of humor.

Enjoys helping teams create and tailor effective comprehensive social strategies that are creative, thoughtful and help move clients toward their goals.

Be the sounding board and resource for clients, leading the teams on calls, in meetings, and knowing when to shift course to get back on track.

Love of a fast-paced environment and the satisfaction of a busy yet productive day as a seasoned multi-tasker.

Mastery of ClickUp/project management software to not only execute their own tasks to the best of their ability but to catch mistakes from the team to ensure deliverables are always on track for clients.

Passion for new business, relationship building, helping with new business pitches, proposals and a general desire to win!

Excitement for growth, new ideas, new ways of doing things and a place you’re excited to call home. Say yes!

Roles and responsibilities

CLIENT RELATIONS

Lead all client meetings with ease, personality, and authority. 

Ensure team members build trust and authority with clients.

Evaluate and optimize communications processes - loves to work smarter, not harder

Work to solve immediate customer issues or concerns, as well as create proactive workflows and routines to ensure a seamless client experience. 

STRATEGY OVERVIEW OF EXECUTION

Oversee creative direction and development of client strategies.

Translate client requests into actionables with the ability to distinguish a poor request with one that will move the strategy forward.

Protect their clients’ brands: catch inaccuracies in graphic design, help a feed go from dull to fabulous in 5 minutes flat, and put together a shot list for a shoot that translates client style from theory to execution with ease. 

Ability to distinguish good content from bad content and be able to execute or articulate how to fix it. 

Be responsible for client results and satisfaction. 

Review client content from Social Media Managers and give thoughtful, clear, and accurate notes to make content the best it can be.

Oversee and manage content shoots for clients both in our Chelsea studio and on-location ensuring we ‘get the shot’ and that deliverables exceed expectations, match client style, and will function well on social.

Benefits

Media A La Carte offers benefits to full-time employees. Media A La Carte encourages a lifestyle that allows employees to thrive in the workplace and in their daily lives through healthy living and flexible work options. Benefits include but are not limited to:

• Hybrid working schedule, with 2-3 working days a week in-office and 2-3 remote
• 3 Weeks Paid Time Off including the week between Christmas and New Years
• Paid Time Off for 10 Federal holidays
• Summer Fridays observed at 3pm year round
• Remote work week 4th of July and Thanksgiving week
• $200 monthly health insurance stipend 
• 401k opt-in
• Reimbursement for company-approved skill-building courses

*PTO, health insurance stipend, and 401k available after initial 90 day period.

Logistics:

Hybrid working schedule:

• in-person 2 days/week minimum (Tuesdays and Wednesdays in-office)
• remote M/R/F
• potential in-person time required for additional client content shoots

Hours Required: 9-6pm M-F

Full Time

Pay:

This position offers a salary starting at $65k/year