What are the responsibilities and job description for the Front Desk Receptionist position at MedFlorida Medical Centers?
MedFlorida Medical Centers is a fast-growing organization that specializes in providing exceptional patient-centered primary care services. Our goal is to improve the health, happiness, and well-being of each patient, with a commitment to excellence in all that we do.
A MedFlorida Front Desk Receptionist is responsible for clerical data entry to assist the medical staff. Front Desk Receptionist’s complete administrative and tasks in the practice while maintaining a safe environment. The Front Desk Receptionist’s duties include, but are not limited to:
Responsibilities
- Verify patient health insurance and scan all documents into the patient’s chart.
- Check insurance eligibility and benefits.
- Greet positively and communicate clearly with patients entering the premises data.
- Answer high volume of incoming calls, and answers inquires and return messages to patient/physician/pharmacy calls.
- Check faxes & voicemails regularly, multiple times a day.
- Ability to multitask using the electronic medical records (EMR) system.
- Accurately collect patient payments and balances due at time of check in and/or check out.
- Fulfill all other duties as assigned by clinical coordinator, practice administrator or management.
- Schedule future patient appointments.
- Create and update patient medical history and/or charts.
Additional Duties
- Communicate and work regularly with the Office Manager and board-certified Physician
- Perform job responsibilities with strong attention to detail and accuracy
- Move, carry, and lift objects weighing less than 20lbs without assistance
- Abide by all compliance regulations including but not limited to HIPAA and OSHA
Minimum Qualifications
- Positive & Strong interpersonal communication skills
- Bilingual (preferred)
- Demonstrate customer service skills
- 1 years in the medical field preferred
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Primary care: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $16