Senior IT Analyst

Company Description

We are a reputable software company specialized in the healthcare industry. We have various products for Laboratories, Hospitals, Doctors, and almost all areas of healthcare since 1988

When you join us at Comtron you’ll be part of a smart, driven team that shares your passion for exploration and discovery in the Healthcare Software vertical. With significant investment in people, process and technology, we give our people the resources and opportunities to make significant contributions to all of our clients partnering with our organization.

Job Description

Position Overview

We are seeking a highly skilled and experienced Senior IT Analyst with strong expertise in Microsoft system administration, virtualization technologies, and IT security. The successful candidate will play a key role in managing, securing, and optimizing our IT infrastructure, ensuring high availability, reliability, and compliance with best practices and security standards.

Key Responsibilities

Systems Administration

• Manage, maintain, and troubleshoot Microsoft server environments (Windows Server, Active Directory, Group Policy, DNS, DHCP).

• Administer Microsoft 365 / Azure AD environments, including Exchange Online, Teams, and SharePoint.

• Oversee patch management, updates, and system upgrades.

• Facilitate physical and virtualized equipment across the internal team.

Virtualization & Cloud

• Implement, manage, and support virtualization platforms (VMware, Hyper-V, or similar).

• Monitor performance and capacity, ensuring optimal resource utilization.

• Support hybrid and cloud infrastructure initiatives, including Azure deployments.

Security & Compliance

• Maintain and enforce IT security policies, standards, and procedures.

• Administer endpoint security tools (antivirus, EDR, firewalls, SIEM, etc.).

• Conduct vulnerability assessments, remediation, and incident response.

• Support compliance with standards such as ISO 27001, SOC 2, or HIPAA (if applicable).

• Lead an annual internal privacy audit across all departments in the organization.

Operational Support

• Work closely with our onboarding team to facilitate and support client environments.

• Work closely with development and support to address client environment issues. 

• Provide advanced technical support for escalated issues across infrastructure, servers, and applications.

• Participate in on-call rotation for critical systems support.

Project & Strategy

• Lead IT infrastructure and security improvement projects.

• Research and recommend emerging technologies to enhance system performance and security posture.

• Collaborate with business units to align IT initiatives with organizational goals.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.

• 5 years of experience in Microsoft systems administration (Windows Server, Active Directory, Microsoft 365, Azure AD)

• 5 years of experience using Linux - Centos/Redhat/Alma- ability to read and write scripts in Linux, preferably Bash

• Hands-on experience with virtualization platforms (VMware, Hyper-V).

• Strong understanding of IT security frameworks, firewalls, and intrusion detection/prevention.

• Experience with backup, disaster recovery, and business continuity planning.

• Knowledge of scripting (PowerShell preferred) for automation and administration.

• Excellent problem-solving, communication, and documentation skills.

• Relevant certifications preferred (e.g., MCSA/MCSE, Microsoft 365 Certified, VMware VCP, CompTIA Security , CISSP).

• Must possess a valid drivers license and maintain an acceptable driving record

• Perform hardware and software system configuration, maintenance, and upgrades

• Troubleshooting of servers, routers, workstations, laptops, mobile devices and printers

• Be available to travel to alternate business sites as needed

• Work on weekends and beyond normal business hours when required

• Living near Great Neck NY

Additional Information

Why join us?

We offer the opportunity to work with passionate technology professionals who value customers, teammates and providing some robust IT infrastructure. Our collaborative environment also provides many growth and leadership opportunities.

Competitive compensation and benefits package.

All your information will be kept confidential according to EEO guidelines.