What are the responsibilities and job description for the Office- Night Dispatcher/Communications Specialist position at MedEx Medical Transport?
Dispatchers are responsible for obtaining and processing requests for ambulance and wheelchair transportation, determining nature/urgency of the calls, dispatching the appropriate level units and personnel, scheduling and input of future appointments, facilitating information flow between administrative staff and field personnel, and maintaining close contact with field crews to monitor the status of each transport.
The Dispatcher position requires skilled individuals who are focused and team oriented, possess strong critical thinking skills, excellent written and verbal communication skills, proficient computer skills, and knowledge of local geography.