What are the responsibilities and job description for the Front office Receptionist position at Mederi Urgent Care?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a medical environment. This role requires strong communication skills, attention to detail, and proficiency in various medical systems.
Duties
- Greet patients and visitors warmly and professionally at the front desk.
- Manage multi-line phone systems, answering calls promptly and directing them as necessary.
- Schedule patient appointments efficiently using EMR systems such Athenahealth.
- Verify patient insurance information and handle medical billing inquiries.
- Maintain accurate medical records, ensuring compliance with HIPAA regulations.
- Assist with documentation review and filing of patient information.
- Assist with back office as needed.
- Provide clerical support including typing, data entry, and managing correspondence.
- Handle intake processes for new patients, ensuring all necessary information is collected.
- Collaborate with clinical staff to coordinate care plans and patient services.
Requirements
- Previous experience in a medical office or clinic setting is preferred.
- Familiarity with EHR systems.
- Strong understanding of medical terminology and health information management practices.
- Excellent computer skills.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patient populations.
- Demonstrated ability to provide outstanding customer service with strong phone etiquette.
- Experience in insurance verification and knowledge of Medicare processes is beneficial.
- Ability to manage multiple tasks efficiently while maintaining attention to detail. If you are passionate about providing excellent patient care and possess the necessary skills for this role, we encourage you to apply for the Front Desk Receptionist position today!
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 20 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $20 - $24